Samsung refrigerator not turning on

Common reasons your Samsung refrigerator is not turning on

The most common reasons your Samsung refrigerator is not turning on are a defective electronic control board, locked compressor or an inoperative user interface.

  • 56%

    56% of the time it's the
    Electronic Control Board

  • 20%

    20% of the time it's the
    Compressor

  • 10%

    10% of the time it's the
    User Interface Control

  • 14%

    14% of the time it's the
    Something else

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Most common repairs needed to fix a Samsung refrigerator

Electronic Control Board Replacement

A defective electronic control board can lead to various failures in a refrigerator, including a lack of power or cooling and water leaking. This is because the board serves as the brain of the refrigerator, controlling crucial operations such as regulating internal temperatures, running fans, managing defrost cycles, overseeing the ice maker, and controlling dispenser functions. If the electronic control board malfunctions, it can disrupt communication between many different components, including automatic doors if equipped. A failing board may cause a chattering or clicking noise from the refrigerator and may emit a burning odor. Due to the potential impact on multiple components, it is advisable to have a Sears Home Services professional conduct diagnostic tests on the board to confirm if replacement is necessary.

Compressor Replacement

A locked refrigerator compressor can exhibit several symptoms indicative of a malfunction. The most noticeable sign is a lack of cooling in the refrigerator compartment, leading to elevated temperatures and the potential for food spoilage. The freezer may also fail to maintain the desired freezing temperatures, resulting in no ice production from the ice maker or dispenser. Additionally, you'll observe that the compressor is unusually silent or fails to produce its typical humming sound during operation. In some cases, the compressor may attempt to start but fail, resulting in repeated clicking noises. The inability of the compressor to circulate refrigerant properly can affect the defrosting process, leading to ice buildup in the freezer. Furthermore, a faulty compressor could send a sudden influx of melting frost to the drain line, causing it to back up, preventing adequate draining, and potentially causing water leaks.

User Interface Control Replacement

When a refrigerator user interface control becomes inoperative, it loses the ability to communicate with the main control board, affecting settings like temperature or ice maker status. The interface will cease to display, creating the appearance of a powerless refrigerator. In some instances, it may only show an error code. If the user interface solely controls drawer temperature settings, a crack in the shelf housing the interface can prevent it from responding to the selected settings.

What would cause a refrigerator not to come on?

Image of homeowner shutting off the circuit breaker for the stove

Check for power

First, check to see if your refrigerator has power. If the control panel is dead or the interior light won’t turn on when you open the door, reset the house circuit breaker to see if the fridge will power up.

If the refrigerator doesn’t power up after resetting the breaker, test the electrical outlet for power by plugging a night light or similar item into the outlet to check for power. If the outlet is dead, have an electrician fix the outlet.
troubleshoot-compressor-problems-in-a-fridge

Troubleshoot compressor problems

When your refrigerator has power but the compressor isn’t running, follow the tips in this DIY video to troubleshoot compressor problems that will prevent the fridge from cooling:

Check the compressor start relay

Remove the machine compartment cover and check the condenser fan. If the condenser fan runs, then your compressor should be getting power because the compressor shares a circuit with the condenser fan motor on almost all refrigerators.

Unplug the refrigerator and unhook the start relay retainer clip. Pull the compressor start relay out of the refrigerator. Shake the start relay to see if it rattles. If it does, that's a tell-tale sign the relay is fried. Replace that part and your refrigerator may begin working again.

If the start relay doesn't rattle, you’ll need to check for continuity to confirm that it’s bad. Put the one meter lead into terminal 5 and the other meter lead into terminal 6.

If you detect an open circuit between those terminals then the meter will read 1 in the far left digit. You’ll need to replace the PTC relay.

If the start relay's okay, then you may have a defective compressor. Unfortunately, you’ll need to get a service technician’s help to replace a compressor, because that repair involves recovering Freon.

testing-a-refrigerator-thermistor-temperature-sensor

Check for thermistor problems

If your condenser fan wasn’t running, then you may have a defective electronic control board or a bad thermistor (temperature sensor).

Testing a thermistor in a refrigerator is fairly simple. Follow the steps in this DIY video to test the thermistor(s) in your refrigerator and/or freezer compartments:

Replace a thermistor if it isn’t working properly. This may restore cooling in your refrigerator.

If the compressor start relay and thermistors in the refrigerator are okay, then a problem with the electronic control board or a wiring failure may be preventing the compressor from running.

Follow the remaining troubleshooting tips in the video to find and fix the cause of the compressor failure or have a service technician visit your home and fix the fridge if you’re not able to repair the problem yourself.

How is the not turning on problem fixed?

Correcting most not turning on problems usually involves replacing the electronic control board, compressor or user interface control. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.

Sears Home Services recommendations for a refrigerator that is not turning on

When the refrigerator is not turning on it can be for many reasons. To avoid replacing unneeded parts we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of refrigerator failures.

What to look out for with a refrigerator not turning on diagnosis

Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your refrigerator problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.

Samsung Fridge Not Turning On After Power Outage

When your Samsung fridge is not turning on after a power outage, check the house circuit breaker for the refrigerator electrical outlet to see if it has tripped. It’s often difficult to tell whether a house circuit breaker has tripped, so shut the breaker off and then turn it back on to reset it. This may restore power to your fridge.

If resetting the house circuit breaker doesn’t do the trick, reset the electronic control board by following these steps:

  1. Unplug the refrigerator power cord or shut off the house circuit breaker to completely disconnect electrical power.
  2. Leave power off for 5 minutes.
  3. Plug the power cord or reset the house circuit breaker to restore electrical power to the fridge.

The electronic control board may reboot and reset after you restore power to the refrigerator and the control may power up. If not, schedule refrigerator repair service to have a Sears Home Services technician visit your home and fix the fridge.

Samsung Fridge Won’t Turn On

When your Samsung fridge won’t turn on, follow these troubleshooting steps to fix the problem.

  1. Check the power cord. Make sure the power cord is plugged fully into the electrical outlet. Plug the cord back in if it’s loose or unplugged.
  2. Reset the house circuit breaker for the refrigerator’s electrical outlet. Resetting a tripped house circuit breaker may restore electrical power to your Samsung fridge that won’t turn on.
  3. Test the refrigerator outlet for power. Unplug the fridge and plug a small appliance or night light into the electrical outlet. If the item doesn’t work, the electrical outlet is dead and preventing your Samsung fridge from turning on. Have an electrician fix the electrical outlet.

If these basic troubleshooting steps don’t help you restore power to your Samsung fridge that won’t turn on, schedule refrigerator repair service and we’ll send an experienced technician to your home to fix the problem.

Troubleshooting a Samsung Refrigerator That Won’t Turn On After a Power Outage

When your Samsung refrigerator won’t turn on after a power outage, the electronic control boards in the fridge may have been affected by a power surge through the electrical lines before the outage or during power restoration.

Resetting the circuit boards in the refrigerator may allow the fridge to turn on. Follow these steps to reset the control boards in your Samsung refrigerator:

  1. Completely disconnect electrical power from the refrigerator by unplugging the power cord or shutting off the circuit breaker.
  2. Leave electrical power off for 5 minutes.
  3. Restore power to the fridge to reboot the circuit boards.

The refrigerator may power up again after resetting the electronic control board in this manner. If not, schedule refrigerator repair service and we’ll send a technician to fix your Samsung refrigerator.

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Frequently Asked Questions

Why won’t my Samsung refrigerator turn on?
A Samsung refrigerator may fail to power on due to a faulty power cord, tripped circuit breaker, or a defective control board. Checking the outlet and breaker should be your first step.
How do I troubleshoot a Samsung fridge that doesn’t turn on?
Start by confirming the refrigerator is plugged into a working outlet and the breaker isn’t tripped. If it still won’t power on, there may be a problem with internal components that requires professional attention.
What are common reasons a fridge won’t turn on?
Common reasons include power supply issues, blown fuses, or damaged wiring. Sometimes, a malfunctioning electronic control board can also keep the unit from powering up.
Can an overloaded circuit prevent my Samsung fridge from turning on?
Yes, if the circuit is overloaded or shared with high-demand appliances, it can trip the breaker. Consider using a dedicated circuit to ensure stable power to your refrigerator.

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Glossary Terms

A dual ice maker is a feature in some refrigerators that includes two separate ice makers: one in the fridge compartment and another in the freezer section. This setup doubles the appliance's ice-making capacity.

A French-door refrigerator features two doors that open side-by-side on the top section for the refrigerator compartment, with a bottom freezer drawer, combining style, efficiency, and easy access to both refrigerated and frozen goods.

Refrigerant is a chemical compound used in HVAC systems and refrigerators to absorb heat from the environment by cycling through states of evaporation and condensation, enabling the cooling process through its cycle of evaporation and condensation.

R-12 refrigerant, also known as Freon-12, is a chlorofluorocarbon (CFC) compound that was once widely used in air conditioning systems, refrigerators, and aerosol propellants before its phase-out due to environmental concerns.

These refrigerator brands may also experience not turning on

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