Samsung Refrigerator auto fill water pitcher not working

Common reasons your Samsung Refrigerator auto fill water pitcher not working

The most common reasons your Samsung refrigerator auto fill water pitcher is not working are a failed water flow meter, a defective water valve, or a malfunctioning PCB.

  • 37%

    37% of the time it's the
    Water Flow Meter

  • 28%

    28% of the time it's the
    Water Valve

  • 11%

    11% of the time it's the
    PCB

  • 24%

    24% of the time it's the
    Something else

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Most common repairs needed to fix a Samsung refrigerator

Water Flow Meter Replacement

The water flow meter measures the amount of water being dispensed and ensures the pitcher is filled to the correct level. If the flow meter fails, it may not accurately measure the water flow, causing the auto fill function to stop working or overfill the pitcher. You might notice the pitcher not filling at all or filling inconsistently. To address this issue, inspect the water flow meter for any signs of damage or blockage. If you suspect the flow meter is at fault, schedule an in-home repair appointment through Sears Home Services to have a technician diagnose and replace the faulty flow meter, ensuring your auto fill water pitcher works correctly.

Water Valve Replacement

The water valve assembly controls the flow of water to the auto fill pitcher. If the valve is defective or clogged, it can prevent water from reaching the pitcher, resulting in no water being dispensed. You might notice that the pitcher remains empty or the auto fill function doesn't activate. To address this issue, inspect the water valve assembly for any signs of damage or debris. If you suspect the water valve assembly is at fault, schedule an in-home repair appointment through Sears Home Services to have a technician diagnose and replace the faulty valve assembly.

PCB Replacement

A malfunctioning printed circuit board (PCB) could be the reason your refrigerator auto fill water pitcher is not working. The PCB controls the electronic functions of the refrigerator, including the auto fill feature. If the PCB is faulty, it may not send the correct signals to the water valve or flow meter, disrupting the auto fill process. You might notice the pitcher not filling or the auto fill feature being unresponsive. To address this issue, inspect the PCB for any visible signs of damage or failure. If you suspect the PCB is the problem, schedule an in-home repair appointment through Sears Home Services to have a technician diagnose and replace the faulty PCB, ensuring your auto fill water pitcher operates properly.

Why is my Samsung Refrigerator Autofill Water Pitcher System not working?

Problems with the refrigerator water supply, incorrect setting, a clogged refrigerator water filter, a wet Autofill compartment or an open refrigerator door can prevent the Autofill dispenser from working in a Samsung refrigerator.

Here’s a video that shows how to use and maintain the Autofill water pitcher feature in your Samsung refrigerator:

Following the use and care tips in this video may resolve a problem with your Autofill system not working.

samsung-refrigerator-autofill-control-image

Check the Autofill setting

Make sure that the Autofill feature is turned on as shown in the image above.

If you find the Autofill feature turned off, turn it on so it works properly.

Check for Water from the Water Dispenser

To verify that the refrigerator has an adequate water supply, try dispensing water from the water dispenser.

If water doesn’t dispense from the water dispenser, check the water supply.

If you haven’t replaced the water filter within the last 6 months, you may need to replace the refrigerator water filter so the Autofill system has an adequate water supply.

This video shows how to replace the water filter in a Samsung refrigerator with the Autofill system:

If water doesn’t flow through the dispenser properly after replacing the filter, check the water supply cut-off valve and the water supply going to the refrigerator. If the refrigerator isn’t getting water through the water supply line, have a plumber fix the water supply going to the fridge.

Dry the Autofill Compartment

The Autofill compartment has a moisture sensor that disables the Autofill feature when moisture in that compartment is detected.

Some Samsung models also have a drainage system that collects any water that does leak, to prevent it from flowing into the fridge.

The Autofill compartment and drainage system will need to be emptied and dried before the Autofill function will operate again.

These tips will likely help you fix any problems that are preventing your Autofill dispenser system from working.

If you’re unable to find and fix the Autofill system failure on your own, schedule refrigerator repair service and we’ll send a Sears Home Services technician to your home to fix the dispenser.

What to expect when you experience a Samsung refrigerator auto fill water pitcher not working issue

How is the refrigerator auto fill water pitcher not working issue fixed?

Correcting most refrigerator auto fill water pitcher not working issues involves replacing the water flow meter, water valve assembly, or the PCB. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.

Sears Home Services recommendations for a refrigerator auto fill water pitcher not working problem

When a refrigerator auto fill water pitcher is not working, it can be for many reasons. To avoid replacing unneeded parts, we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of refrigerator failures.

What to look out for with a refrigerator auto fill water pitcher not working diagnosis

Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your refrigerator problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.

Troubleshooting a Samsung Refrigerator Beverage Center Pitcher Not Filling

When your Samsung refrigerator beverage center pitcher is not filling, it can disrupt your daily routine. Understanding the common issues can help you troubleshoot and resolve the problem efficiently.

Water Flow Meter Issues

A malfunctioning water flow meter can be the reason your Samsung refrigerator auto fill water pitcher is not working. The flow meter measures the water dispensed to ensure the pitcher fills correctly. If it fails, the pitcher may not fill at all or may overfill. Inspect the water flow meter for any signs of damage or blockages. If you suspect it's faulty, consider scheduling a repair with Sears Home Services to have a technician diagnose and replace the flow meter.

Water Valve Assembly Problems

A defective or clogged water valve assembly could be preventing your beverage center pitcher from filling. The water valve controls the flow of water to the pitcher. If it’s clogged or malfunctioning, the pitcher will remain empty, and the auto fill feature won’t activate. Check the valve for any debris or damage. If you think the water valve assembly is at fault, a Sears Home Services technician can inspect and replace the faulty valve to restore functionality.

Malfunctioning Printed Circuit Board (PCB)

A faulty PCB can also be the cause of your Samsung refrigerator beverage center pitcher not filling. The PCB controls the electronic functions, including the auto fill feature. If it’s not sending the correct signals to the water valve or flow meter, the pitcher won’t fill. Look for any visible damage to the PCB. If you suspect it’s the problem, have a Sears Home Services professional diagnose and replace the PCB to ensure your auto fill water pitcher works properly.

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Frequently Asked Questions

Why isn’t the auto-fill water pitcher in my Samsung refrigerator working?
Check the water supply, filter, and control board for issues.
Could a clogged water filter prevent the water pitcher from filling?
Yes, if the water filter is clogged, it can prevent the pitcher from filling.
How do I fix the auto-fill water pitcher in my Samsung refrigerator?
Inspect the water filter, supply line, and control board, and replace faulty parts.
What can cause the auto-fill water pitcher to stop working?
A clogged filter, water supply issue, or malfunctioning control board can cause the pitcher to stop filling.

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Glossary Terms

A dual ice maker is a feature in some refrigerators that includes two separate ice makers: one in the fridge compartment and another in the freezer section. This setup doubles the appliance's ice-making capacity.

A French-door refrigerator features two doors that open side-by-side on the top section for the refrigerator compartment, with a bottom freezer drawer, combining style, efficiency, and easy access to both refrigerated and frozen goods.

Refrigerant is a chemical compound used in HVAC systems and refrigerators to absorb heat from the environment by cycling through states of evaporation and condensation, enabling the cooling process through its cycle of evaporation and condensation.

R-12 refrigerant, also known as Freon-12, is a chlorofluorocarbon (CFC) compound that was once widely used in air conditioning systems, refrigerators, and aerosol propellants before its phase-out due to environmental concerns.