Whirlpool Refrigerator not making ice but water works
Common reasons your Whirlpool Refrigerator not making ice but water works
The most common reasons your Whirlpool refrigerator is not making ice but the water works are a faulty icemaker assembly, a defective water valve, or a malfunctioning PCB.
52% of the time it's the
Icemaker Assembly
19% of the time it's the
Water Valve
12% of the time it's the
PCB
17% of the time it's the
Something else
Schedule your refrigerator repair now!
We can help! Our service technicians have repaired over 15,000 Whirlpool refrigerators. We can fix yours no matter where you bought it.
What our customers say about us
With more than 1.3 Million 5 Star Reviews, you don't have to take our word for it
Jake is a great person.
He did a great job, the problem is with the refrigerator.
Nancy V, Meridian, ID
Great job
Robert did a great job and was kind and courteous. He cleaned up everything. I would highly recommend using him.
Karen K, Mount Laurel, NJ
Service appointment
Joe was very professional and knowledgeable technician who quickly found and fixed the problem. I would recommend for service again
Tim R, Schaghticoke, NY
Most common repairs needed to fix a Whirlpool refrigerator
Icemaker Assembly Replacement
A faulty refrigerator icemaker can have diverse effects, impacting various aspects of the refrigerator's operation, including its ability to make ice. Increased noise during the ice-making process could indicate a problem in the icemaker's components. A malfunctioning icemaker may lead to water leaks around the icemaker assembly, potentially causing water puddles in and around the refrigerator. If the bail arm fails to shut off ice production, it could result in the icemaker drawer jamming due to an overproduction of ice, potentially leading to damage to the drawer or adjacent shelf. The failure of other components in a refrigerator that stops cooling will affect ice production, so a thorough inspection of the refrigerator by a Sears Home Services professional is recommended for an accurate diagnosis.
Water Valve Replacement
When a water valve is defective, it impacts the proper functioning of the water dispenser and icemaker. If the water valve fails to open, the icemaker won't receive the water necessary to produce ice, and the dispenser won't dispense water. Additionally, a defective valve may lead to water leakage, particularly near the water valve assembly. In some instances, a malfunctioning water valve can cause the water dispenser or icemaker to cease working entirely. If the water valve fails to close, water flowing into the icemaker may leak to the evaporator and fan, subsequently freezing into a solid block of ice. This impedes airflow, compromising the proper cooling of the refrigerator and freezer compartments.
PCB Replacement
A defective printed circuit board (PCB) can lead to various failures in a refrigerator, including a lack of power, lack of cooling, and water leaks. The PCB controls communication and power between various components of a refrigerator that control temperature regulation, fan operation, the defrost cycle, icemaker functions, and dispenser functions. If the PCB fails, any or all of these components may stop working. Because so many components can be impacted, Sears Home Services professionals should conduct diagnostic tests on the board to confirm if replacement is necessary.
What to expect when you experience a Whirlpool refrigerator not making ice but water works issue
How is the not making ice but water works issue fixed?
Correcting most refrigerator not making ice problems usually involves replacing the icemaker assembly, water valve, or PCB. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.
Sears Home Services recommendations for a refrigerator not making ice but water works problem
When a refrigerator is not making ice but the water works, it can be for many reasons. To avoid replacing unneeded parts, we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of refrigerator failures.
What to look out for with a refrigerator not making ice but water works diagnosis
Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your refrigerator problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.
Repair Refrigerator Resources
If your fridge isn’t working, these quick fixes can help.
Explore the top five summer refrigerator problems, including cycling, leaks, and ice buildup, and find solutions to keep your fridge running smoothly with expert tips from Sears Home Services.
Master DIY repair tips for your refrigerator's ice maker this summer. Learn to fix common issues like blockages, motor problems, and ice makers that stop working
Is your refrigerator not working? Discover the top 5 reasons why and how Sears Home Services can help get it cooling again. Expert solutions are just a click away.
Glossary Terms
Refrigerant is a chemical compound used in HVAC systems and refrigerators to absorb heat from the environment by cycling through states of evaporation and condensation, enabling the cooling process through its cycle of evaporation and condensation.
R-12 refrigerant, also known as Freon-12, is a chlorofluorocarbon (CFC) compound that was once widely used in air conditioning systems, refrigerators, and aerosol propellants before its phase-out due to environmental concerns.
CFC certification refers to the credentialing process that qualifies HVAC technicians to handle chlorofluorocarbons (CFCs) and other refrigerants in a manner that complies with environmental regulations. It is essential for professionals who install, maintain, or repair HVAC systems and refrigeration equipment.
A refrigerator thermostat is a device within a refrigerator that regulates its temperature by turning the cooling system on and off based on the interior temperature compared to the set desired temperature.
Additional possible Whirlpool refrigerator symptoms you may experience
- Whirlpool refrigerator compressor not running
- Whirlpool refrigerator dispenser not working
- Whirlpool refrigerator display not working
- Whirlpool refrigerator door not closing
- Whirlpool refrigerator fan not working
- Whirlpool refrigerator freezer works but not fridge
- Whirlpool refrigerator ice maker not dispensing
- Whirlpool refrigerator ice maker not dispensing ice
- Whirlpool refrigerator ice maker not dumping ice
- Whirlpool refrigerator ice maker not getting water
- Whirlpool refrigerator leaking
- Whirlpool refrigerator leaking from bottom
- Whirlpool refrigerator leaking water
- Whirlpool refrigerator leaks water
- Whirlpool refrigerator light not working
- Whirlpool refrigerator no power
- Whirlpool refrigerator no water
- Whirlpool refrigerator noisy
- Whirlpool refrigerator not cooling
- Whirlpool refrigerator not freezing
- Whirlpool refrigerator not turning on
- Whirlpool refrigerator not working
- Whirlpool refrigerator stopped working
- Whirlpool refrigerator water dispenser not working
- Whirlpool refrigerator water filter not working
- Whirlpool refrigerator water not cold
- Whirlpool refrigerator won't make ice