Whirlpool Refrigerator freezer works but not fridge
Common reasons your Whirlpool Refrigerator freezer works but not fridge
The most common reasons your Whirlpool refrigerator freezer works but not the fridge are a broken air damper, a failed thermistor, or a malfunctioning PCB.
39% of the time it's the
Air Damper
30% of the time it's the
Thermistor
22% of the time it's the
PCB
9% of the time it's the
Something else
Schedule your refrigerator repair now!
We can help! Our service technicians have repaired over 15,000 Whirlpool refrigerators. We can fix yours no matter where you bought it.
What our customers say about us
With more than 1.3 Million 5 Star Reviews, you don't have to take our word for it
Jake is a great person.
He did a great job, the problem is with the refrigerator.
Nancy V, Meridian, ID
Great job
Robert did a great job and was kind and courteous. He cleaned up everything. I would highly recommend using him.
Karen K, Mount Laurel, NJ
Service appointment
Joe was very professional and knowledgeable technician who quickly found and fixed the problem. I would recommend for service again
Tim R, Schaghticoke, NY
Most common repairs needed to fix a Whirlpool refrigerator
Air Damper Replacement
When you find your refrigerator too cold or not cold enough, a broken air damper could be allowing either too much or too little cold air into the refrigerator from the freezer. The air damper channels and controls the cold airflow from the freezer compartment into the refrigerator compartment to cool the refrigerator. The air damper is controlled by a dial in some refrigerators, and by the thermistor and electronic control board in other fridge models. If you feel excessive cold air in the refrigerator, or if the fresh-food compartment isn't cold enough, but the freezer is working okay, you'll likely need to have a Sears Home Services technician diagnose the problem and replace the air damper.
Thermistor Replacement
In refrigerator models that use an electronic control board to regulate temperatures, the thermistor is responsible for sensing internal temperatures. It then sends the temperature signal to the electronic control board. The electronic control turns the compressor on and off to regulate temperatures based on the thermistor temperature signal. An errant temperature signal can prevent the control board from regulating refrigerator and freezer temperature accurately.
PCB Replacement
A defective printed circuit board (PCB) can lead to various failures in a refrigerator, including a lack of power, lack of cooling, and water leaks. The PCB controls communication and power between various components of a refrigerator that control temperature regulation, fan operation, the defrost cycle, icemaker functions, and dispenser functions. If the PCB fails, any or all of these components may stop working. Because so many components can be impacted, Sears Home Services professionals should conduct diagnostic tests on the board to confirm if replacement is necessary.
What to expect when you experience a Whirlpool refrigerator freezer works but not the fridge issue
How is the freezer works but not the fridge issue fixed?
Correcting most refrigerator freezer works but not the fridge problems usually involves replacing the air damper, the thermistor, or the PCB. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.
Sears Home Services recommendations for a refrigerator freezer works but not the fridge problem
When a refrigerator freezer works but not the fridge, it can be for many reasons. To avoid replacing unneeded parts, we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of refrigerator failures.
What to look out for with a refrigerator freezer works but not the fridge diagnosis
Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your refrigerator problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.
Repair Refrigerator Resources
If your fridge isn’t working, these quick fixes can help.
Explore the top five summer refrigerator problems, including cycling, leaks, and ice buildup, and find solutions to keep your fridge running smoothly with expert tips from Sears Home Services.
Master DIY repair tips for your refrigerator's ice maker this summer. Learn to fix common issues like blockages, motor problems, and ice makers that stop working
Is your refrigerator not working? Discover the top 5 reasons why and how Sears Home Services can help get it cooling again. Expert solutions are just a click away.
Glossary Terms
Refrigerant is a chemical compound used in HVAC systems and refrigerators to absorb heat from the environment by cycling through states of evaporation and condensation, enabling the cooling process through its cycle of evaporation and condensation.
R-12 refrigerant, also known as Freon-12, is a chlorofluorocarbon (CFC) compound that was once widely used in air conditioning systems, refrigerators, and aerosol propellants before its phase-out due to environmental concerns.
CFC certification refers to the credentialing process that qualifies HVAC technicians to handle chlorofluorocarbons (CFCs) and other refrigerants in a manner that complies with environmental regulations. It is essential for professionals who install, maintain, or repair HVAC systems and refrigeration equipment.
A refrigerator thermostat is a device within a refrigerator that regulates its temperature by turning the cooling system on and off based on the interior temperature compared to the set desired temperature.
Additional possible Whirlpool refrigerator symptoms you may experience
- Whirlpool refrigerator compressor not running
- Whirlpool refrigerator dispenser not working
- Whirlpool refrigerator display not working
- Whirlpool refrigerator door not closing
- Whirlpool refrigerator fan not working
- Whirlpool refrigerator ice maker not dispensing
- Whirlpool refrigerator ice maker not dispensing ice
- Whirlpool refrigerator ice maker not dumping ice
- Whirlpool refrigerator ice maker not getting water
- Whirlpool refrigerator leaking
- Whirlpool refrigerator leaking from bottom
- Whirlpool refrigerator leaking water
- Whirlpool refrigerator leaks water
- Whirlpool refrigerator light not working
- Whirlpool refrigerator no power
- Whirlpool refrigerator no water
- Whirlpool refrigerator noisy
- Whirlpool refrigerator not cooling
- Whirlpool refrigerator not freezing
- Whirlpool refrigerator not making ice but water works
- Whirlpool refrigerator not turning on
- Whirlpool refrigerator not working
- Whirlpool refrigerator stopped working
- Whirlpool refrigerator water dispenser not working
- Whirlpool refrigerator water filter not working
- Whirlpool refrigerator water not cold
- Whirlpool refrigerator won't make ice