Whirlpool Refrigerator freezer works but not fridge

Why is my Whirlpool freezer working but not the fridge?

When the freezer works but the refrigerator section isn’t cooling, an airflow problem is likely causing the failure.

Look for Blocked Refrigerator Section Supply and Return Vents

Check for items blocking the air supply or returns vents in the refrigerator compartment.

The owner’s manual typically show you where those supply and return vents are in your fridge.

Moving around items in the fridge may fix the cooling problem.

Air Damper Failure

The air damper controls airflow from the freezer to the refrigerator to help control the proper refrigerator temperature at around 37 degrees.

When the air damper gets stuck in the closed position, the refrigerator section won’t get any cooling air from the freezer.

If that damper vent is stuck in the shut position, you may be able to fix the refrigerator cooling problem by unplugging the refrigerator_ and replacing that part.

Have a service technician replace the air damper if you’re not confident that you can complete that repair on your own.

Bad Evaporator Fan

When you don’t detect the evaporator fan running, follow the steps in this DIY troubleshooting video to fix or replace the evaporator fan:

Automatic Defrost System Failure

Ice and frost caked on the evaporator fins due to a failure in the automatic defrost system of the fridge will cause cooling problems in the refrigerator section.

Follow the troubleshooting tips in this video to find and fix the cause of a defrost system failure in your refrigerator:

What to expect when you experience a Whirlpool refrigerator freezer works but not the fridge issue

How is the freezer works but not the fridge issue fixed?

Correcting most refrigerator freezer works but not the fridge problems usually involves replacing the air damper, the thermistor, or the PCB. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.

Sears Home Services recommendations for a refrigerator freezer works but not the fridge problem

When a refrigerator freezer works but not the fridge, it can be for many reasons. To avoid replacing unneeded parts, we recommend having a Sears Home Services professional perform Whirlpool freezer repair service to identify the root cause and fix the problem. Our technicians are experienced at diagnosing all types of refrigerator failures.

What to look out for with a refrigerator freezer works but not the fridge diagnosis

Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your refrigerator problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.