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  1. Repair
  2. Whirlpool
  3. Whirlpool Refrigerator

Whirlpool Refrigerator ice maker not dispensing ice

Common reasons your Whirlpool Refrigerator ice maker not dispensing ice

The most common reasons your Whirlpool refrigerator icemaker is not dispensing ice are an inoperative user interface control, a malfunctioning PCB, or a broken dispenser switch.

  • 48%

    48% of the time it's the
    User Interface Control

  • 30%

    30% of the time it's the
    PCB

  • 13%

    13% of the time it's the
    Dispenser Switch

  • 9%

    9% of the time it's the
    Something else

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    Most common repairs needed to fix a Whirlpool refrigerator

    User Interface Control Replacement

    When a refrigerator user interface control becomes inoperative, it loses the ability to communicate with the main control board, affecting settings like the dispenser and temperature or icemaker status. The interface will cease to display, creating the appearance of a powerless refrigerator. In some instances, it may only show an error code. If the user interface solely controls drawer temperature settings, a crack in the shelf housing the interface can prevent it from responding to the selected settings.


    PCB Replacement

    A defective printed circuit board (PCB) can lead to various failures in a refrigerator, including a lack of power, lack of cooling, and water leaks. The PCB controls communication and power between various components of a refrigerator that control temperature regulation, fan operation, the defrost cycle, icemaker functions, and dispenser functions. If the PCB fails, any or all of these components may stop working. Because so many components can be impacted, Sears Home Services professionals should conduct diagnostic tests on the board to confirm if replacement is necessary.

    Dispenser Switch Replacement

    When the dispenser switch in a refrigerator is broke, it can directly affect the appliance’s ability to dispense ice. The dispenser switch is responsible for activating the ice dispensing mechanism when pressed. If the switch is defective, it may fail to initiate the dispensing process, resulting in no ice being dispensed. In some cases, a malfunctioning dispenser switch can cause intermittent operation, where the ice dispenser works sporadically or not at all. A broken switch might prevent the dispenser motor from receiving the signal to operate, leading to further complications in the ice dispensing system. Ensuring the dispenser switch is in good working condition is crucial for the consistent and reliable dispensing of ice from your refrigerator.

    What to expect when you experience a Whirlpool refrigerator icemaker not dispensing ice issue

    How is the icemaker not dispensing ice issue fixed?

    Correcting most refrigerator icemaker not dispensing ice problems usually involves replacing the user interface control, the PCB, or the dispenser switch. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.

    Sears Home Services recommendations for a refrigerator icemaker not dispensing ice problem

    When a refrigerator icemaker is not dispensing ice, it can be for many reasons. To avoid replacing unneeded parts, we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of refrigerator failures, including issues that require Whirlpool refrigerator repair ice maker services.

    What to look out for with a refrigerator icemaker not dispensing ice diagnosis

    Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your refrigerator problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.

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    Glossary Terms

    Refrigerant is a chemical compound used in HVAC systems and refrigerators to absorb heat from the environment by cycling through states of evaporation and condensation, enabling the cooling process through its cycle of evaporation and condensation.

    R-12 refrigerant, also known as Freon-12, is a chlorofluorocarbon (CFC) compound that was once widely used in air conditioning systems, refrigerators, and aerosol propellants before its phase-out due to environmental concerns.

    CFC certification refers to the credentialing process that qualifies HVAC technicians to handle chlorofluorocarbons (CFCs) and other refrigerants in a manner that complies with environmental regulations. It is essential for professionals who install, maintain, or repair HVAC systems and refrigeration equipment.

    A refrigerator thermostat is a device within a refrigerator that regulates its temperature by turning the cooling system on and off based on the interior temperature compared to the set desired temperature.

    Additional possible Whirlpool refrigerator symptoms you may experience

    These refrigerator brands may also experience ice maker not dispensing ice