Sears Home Services
Sears Home Advantage
appointment lookup logoAppointment Lookup
telephone logo646-440-2692
RepairHome WarrantyTune-Up & MaintainFencingShop Parts
Resources
RepairHome WarrantyTune-Up & MaintainFencingShop PartsResource CenterGlossaryHelp
sears home advantageSears Home Advantageappointment lookup logoAppointment Lookup
  1. Repair
  2. Whirlpool
  3. Whirlpool Refrigerator
  4. Refrigerator leaking water

Whirlpool refrigerator leaking water

Common reasons your Whirlpool refrigerator is leaking water

The most common reasons your Whirlpool refrigerator is leaking water are a clogged defrost drain, cracked dispenser water tubing or a damaged evaporator.

  • 50%

    50% of the time it's the
    Defrost Drain

  • 10%

    10% of the time it's the
    Dispenser Water Tubing

  • 10%

    10% of the time it's the
    Evaporator

  • 30%

    30% of the time it's the
    Something else

  • Use The Repair or Replace Calculator

    Determine What's Best For Your Appliance

    Product Type
    Home Appliance Brand
    How Old Is Your Appliance?

    Most common repairs needed to fix a Whirlpool refrigerator

    Defrost Drain Replacement

    When the defrost drain is clogged, frost and ice melting from the evaporator fins during the defrost cycle won’t be able to drain away, causing an overflow of water in the drain pan and leading to water leaking underneath the refrigerator. To prevent potential damage to the floor and refrigerator if leaks are noticed, have a Sears Home Services professional inspect the refrigerator to address and rectify the clogged defrost drain promptly.


    Dispenser Water Tubing Replacement

    Cracked refrigerator dispenser water tubing will result in water leaking around the dispenser area, leading to puddles or moisture accumulation on the exterior of the refrigerator. This leakage can result in decreased water flow to the dispenser. You might also notice water dripping from the dispenser nozzle or pooling in the dispenser tray. In some cases, a crack in the tubing can introduce contaminants or compromise the water's purity, affecting its taste and odor. Promptly addressing a cracked water tube with a Sears Home Services professional is crucial in preventing possible water damage.

    Evaporator Replacement

    A damaged refrigerator evaporator causes a decrease in overall cooling performance, leading to elevated temperatures in both the refrigerator and freezer compartments. These higher temperatures can result in food spoilage and less effective preservation of frozen items. Frost or ice buildup on the evaporator coils may hinder their ability to absorb heat efficiently. Excessive condensation inside the refrigerator can lead to leaks. Additionally, a damaged evaporator may cause unusual noises, such as hissing or gurgling sounds, during the refrigeration cycle.

    What to expect when you experience a Whirlpool refrigerator leaking water issue

    How is the leaking water problem fixed?

    Correcting most leaking water problems usually involves replacing the defrost drain, dispenser water tubing or evaporator. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.

    Sears Home Services recommendations for a refrigerator that is leaking water

    When the refrigerator is leaking water it can be for many reasons. To avoid replacing unneeded parts we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of refrigerator failures.

    What to look out for with a refrigerator leaking water diagnosis

    Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your refrigerator problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.

    Whirlpool Side-by-Side Freezer Leaking Water

    When your Whirlpool side-by-side freezer starts leaking water, identifying the root cause quickly is essential to prevent potential damage to your kitchen floor and the unit itself. Below are some common reasons and solutions for this issue.

    Clogged Defrost Drain

    A clogged defrost drain is a frequent culprit behind water leaks in your Whirlpool side-by-side freezer. Ice and frost melting from the evaporator coils should drain away through the defrost drain. However, when this drain is blocked, the water overflows, causing leaks. Clean the defrost drain using warm water to remove any blockages. If the issue persists, consult a professional technician to inspect and fix the problem.

    Faulty Water Filter

    A damaged or improperly installed water filter can lead to water leaks. The water filter is crucial in ensuring clean water flow to the ice maker and dispenser. Any fault in this component can cause leakage. Check the water filter for any visible damage or misalignment. Replace it if necessary, ensuring it is correctly installed. Regular maintenance and timely replacement of the water filter can prevent such issues.

    Damaged Door Seals

    Worn-out or damaged door seals can cause water leakage due to improper sealing of the freezer compartment. This leads to frost buildup, which eventually melts and leaks out of the freezer. Inspect the door seals for any cracks or wear. Replace the seals if they are damaged to ensure a proper seal and prevent further leakage.

    Preventive Measures to Avoid Water Leaks

    Regular maintenance is key to preventing water leaks. Regularly clean and inspect the defrost drain, water filter, and door seals to ensure they are in good condition. Scheduling periodic maintenance checks with professional technicians can help identify and rectify potential issues before they lead to leaks. Proper installation of components like water filters is crucial to prevent leaks. Ensuring they are correctly installed and in good condition can save you from potential water leakage problems.

    If you notice persistent leaks, it’s crucial to seek professional help. A qualified technician can accurately diagnose and fix the problem, ensuring your Whirlpool side-by-side freezer operates efficiently and without leaks.

    What our customers say about us

    With more than 1.3 Million 5 Star Reviews, you don't have to take our word for it

    Jake is a great person.

    He did a great job, the problem is with the refrigerator.


    Nancy V, Meridian, ID

    Great job

    Robert did a great job and was kind and courteous. He cleaned up everything. I would highly recommend using him.


    Karen K, Mount Laurel, NJ

    Service appointment

    Joe was very professional and knowledgeable technician who quickly found and fixed the problem. I would recommend for service again


    Tim R, Schaghticoke, NY

    Repair Refrigerator Resources

    8 Common Mistakes People Make When Buying a Refrigerator
    4 min readNov. 19

    Buying a refrigerator is a big decision that requires careful planning to avoid costly mistakes. Learn how to choose the right style, measure your space, and make environmentally friendly choices with ease.

    Samsung Fridge Troubleshooting: A Comprehensive Guide image.
    6 min readNov. 15

    Get expert troubleshooting tips for your Samsung fridge with our comprehensive guide.

    Title image for blog article "How Does an Inverter Work?"
    6 min readNov. 13

    Learn how an inverter compressor works in a refrigerator.

    Title image for blog article "How Does a Refrigerator Ice Maker Work?"
    9 min readNov. 13

    Learn how a refrigerator ice maker works and how to keep it in top shape.

    Glossary Terms

    Refrigerant is a chemical compound used in HVAC systems and refrigerators to absorb heat from the environment by cycling through states of evaporation and condensation, enabling the cooling process through its cycle of evaporation and condensation.

    R-12 refrigerant, also known as Freon-12, is a chlorofluorocarbon (CFC) compound that was once widely used in air conditioning systems, refrigerators, and aerosol propellants before its phase-out due to environmental concerns.

    CFC certification refers to the credentialing process that qualifies HVAC technicians to handle chlorofluorocarbons (CFCs) and other refrigerants in a manner that complies with environmental regulations. It is essential for professionals who install, maintain, or repair HVAC systems and refrigeration equipment.

    A refrigerator thermostat is a device within a refrigerator that regulates its temperature by turning the cooling system on and off based on the interior temperature compared to the set desired temperature.

    Additional possible Whirlpool refrigerator symptoms you may experience