Dishwasher not working

Common reasons your dishwasher not working

The most common reasons your dishwasher is not working are a defective electronic control board, damaged user interface control or a stripped wire connector.

  • 50%

    50% of the time it's the
    Electronic Control Board

  • 25%

    25% of the time it's the
    User Interface Control

  • 8%

    8% of the time it's the
    Wire Connector

  • 17%

    17% of the time it's the
    Something else

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Common dishwasher repair parts you may need

Replacing one of these dishwasher parts may fix your problem.

Electronic Control Board Replacement

If your dishwasher isn't functioning, it might be due to a faulty electronic control board. When the board's internal memory and logic are corrupted, it can freeze up, preventing the cycle from starting or progressing. A malfunctioning relay or electronic component on the board could be the culprit behind this issue. Assessing the board's condition can be challenging. To address this problem, schedule a visit from a Sears Home Services technician to diagnose and fix your dishwasher when it's not working.

User Interface Control Replacement

If your dishwasher isn't powering on, a damaged user interface control might be the culprit. This control connects to the electronic control board via a wire harness and sends signals to manage the dishwashing cycle. A faulty power key on the user interface control can hinder the dishwasher from starting up. Additionally, if a key on the user interface control gets stuck, it can halt the cycle, rendering the dishwasher inoperable until the damaged control is addressed. To resolve this issue, consider having a Sears Home Services Repair Expert inspect and replace the user interface control if necessary.

Wire Connector Replacement

If your dishwasher isn't functioning, a stripped wire connector might be to blame. There are various wire connectors inside the dishwasher, and if the wires become disconnected, it can prevent the dishwasher from working. It's important for the wires inside the junction box to remain connected so the dishwasher can receive power from the power cord. Similarly, the wire harnesses on the electronic control board and user interface control must also stay connected to ensure the dishwasher operates properly. If your dishwasher isn't working, it's best to have a Sears Home Services Repair Expert come to your home to address and fix the issue.

What to expect when you experience a dishwasher not working issue

How to fix your dishwasher when it is not working

Fixing most issues where the dishwasher isn't working typically requires replacing the electronic control board, user interface control, or wire connector. However, since there could be various reasons for the problem, it's crucial to conduct a thorough diagnosis to address it correctly. Getting an accurate diagnosis is important for determining the cost of the repair.

Sears Home Services offers these tips for repairing a dishwasher that is not working

If your dishwasher isn't working, there could be various reasons behind it. To prevent unnecessary part replacements, we suggest having a Sears Home Services professional conduct diagnostic tests to pinpoint the root cause of the issue. Our technicians have the expertise to diagnose all kinds of dishwasher problems accurately.

What to be aware of with a dishwasher not working diagnosis

Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your dishwasher problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.

No lights, no cycles? A fried control board or wiring harness could block all activity. Rather than piling dirty dishes, hire a dishwasher technician.

What our customers say about us

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Thorough

James called to give an estimated arrival time. He was professional and personable. He had 2 professional ideas of the problem and found 1 was correct, but he didn't stop there. He did a thorough check of the appliance. 1 small part was needed. He ordered the part to my house. Fortunately, he was able to schedule for the next week, just before Thanksgiving. As before, he called ahead, arrived and quickly fixed the problem. My appliance is working perfectly.


Kirsten A, Oxford, PA

Service Call

Luke was great. Polite and knowledgeable even though the dishwasher was older than he!


James G, Hillsboro, MO

Daniel

Daniel went above and beyond to fix my dish washer. Very pleasant to deal with.


Paul F, Hghlnds Ranch, CO

Frequently Asked Questions

Why isn’t my dishwasher working?
A failed power supply, malfunctioning control board, or faulty door switch could prevent the dishwasher from working. Inspect these components for issues or damage.
Could a faulty door switch cause my dishwasher not to work?
Yes, if the door switch is malfunctioning, the dishwasher may not start. Replacing the door switch should resolve the issue.
How can I fix my dishwasher if it’s not working?
Check the power supply, control board, and door switch for faults. Replacing any damaged parts should restore functionality.
What should I do if my dishwasher still isn’t working after replacing the door switch?
If the problem persists, the control board or power supply may need professional inspection and repair.

Repair Dishwasher Resources

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Glossary Terms

A dishwasher turbidity sensor is an advanced feature that measures the level of food particles and debris in the water, allowing the dishwasher to adjust the wash cycle length and water usage for optimal cleaning efficiency.

Hard water is water that contains high levels of dissolved minerals, particularly calcium and magnesium. It contrasts with soft water, which has lower concentrations of these minerals.

An astragal is a molding or strip that covers or seals the gap between the edges of a pair of doors or windows. Its primary functions are to provide a weather seal, improve security, and improve the aesthetic appearance of door and window assemblies.

A dryer drum is the main interior component of a clothes dryer where clothes are placed to be dried. It rotates during the drying cycle, allowing heated air to circulate through the clothes.

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