Sears Home Services
Sears Home Advantage
appointment lookup logoAppointment Lookup
telephone logo646-440-2692
RepairHome WarrantyTune-Up & MaintainMembershipShop Parts
Resources
RepairHome WarrantyTune-Up & MaintainMembershipShop PartsResource CenterGlossaryHelp
sears home advantageSears Home Advantageappointment lookup logoAppointment Lookup
  1. Repair

Dishwasher detergent not dispensing

Common reasons your dishwasher detergent not dispensing

The most common reasons your dishwasher detergent is not dispensing are a broken detergent dispenser, defective electronic control board or a clogged water valve.

  • 46%

    46% of the time it's the
    Detergent Dispenser

  • 31%

    31% of the time it's the
    Electronic Control Board

  • 13%

    13% of the time it's the
    Water Valve

  • 10%

    10% of the time it's the
    Something else

  • Schedule your dishwasher repair now!

    We can help! Our service technicians have repaired over 19.7M dishwashers. We can fix yours no matter where you bought it.

    Call (646) 440-2692 or schedule online now.
    Text (240) 616-1772 to schedule now.

    Common dishwasher repair parts you may need

    Replacing one of these dishwasher parts may fix your problem.

    Detergent Dispenser Replacement

    When your dishwasher isn't dispensing detergent or rinse aid during the cycle, a faulty dispenser assembly might be to blame. Typically, detergent dispensers contain internal switches, latches, and other components to release detergent and rinse aid at the right times during the cycle. Since it can be challenging to determine if a broken dispenser is causing the issue, it's advisable to have a Sears Home Services Repair Technician inspect your dishwasher. If the detergent dispenser is indeed broken, they will replace it accordingly.


    Electronic Control Board Replacement

    If your dishwasher isn't dispensing detergent, a faulty electronic control board might be the culprit. The internal logic and relays within the electronic control board are responsible for sending electrical current to the dishwasher dispenser, enabling it to open the lid latch and dispense the detergent. If the internal logic becomes corrupted or the relays fail, it can prevent the dispenser from working properly. It's recommended to have a Sears Home Services Repair Expert inspect the dishwasher and replace the electronic control board if it's found to be defective.

    Water Valve Replacement

    If the detergent dispenser isn't functioning, it may have an internal issue that's stopping it from opening. Inside the detergent dispenser, there's an internal switch that releases the latch, allowing a spring to snap the dispenser lid open during the cycle. A broken spring, faulty switch, or defective latch can prevent the dispenser from working properly. It's best to have a Sears Home Services Repair Expert replace the detergent dispenser if it's not working as expected.

    What to expect when you experience a dishwasher detergent not dispensing issue

    Advice for fixing the detergent not dispensing problem

    Fixing most issues with detergent not dispensing typically requires replacing either the detergent dispenser, electronic control board, or water valve. However, since there are numerous potential causes, a thorough diagnosis is crucial for resolving the problem. Getting an accurate diagnosis is important for understanding the cost of the repair.

    Sears Home Services provides these tips for a dishwasher detergent that is not dispensing

    If your dishwasher isn't dispensing detergent, there could be several reasons why. To prevent replacing parts that aren't necessary, we suggest having a Sears Home Services professional conduct diagnostic tests to find out what's causing the problem. Our technicians have a lot of experience in figuring out all kinds of issues with dishwashers.

    How to handle a dishwasher detergent not dispensing diagnosis

    Identifying issues with modern appliances can be challenging without the right knowledge and training. Simply swapping out parts without employing proper diagnostic techniques may result in ineffective repairs. Over the past decade, appliances have become highly advanced, with many models incorporating electronic components that are challenging to assess. As a result, do-it-yourself repairs on the latest appliance models are becoming progressively more complex.

    What our customers say about us

    With more than 1.3 Million 5 Star Reviews, you don't have to take our word for it

    Thorough

    James called to give an estimated arrival time. He was professional and personable. He had 2 professional ideas of the problem and found 1 was correct, but he didn't stop there. He did a thorough check of the appliance. 1 small part was needed. He ordered the part to my house. Fortunately, he was able to schedule for the next week, just before Thanksgiving. As before, he called ahead, arrived and quickly fixed the problem. My appliance is working perfectly.


    Kirsten A, Oxford, PA

    Service Call

    Luke was great. Polite and knowledgeable even though the dishwasher was older than he!


    James G, Hillsboro, MO

    Daniel

    Daniel went above and beyond to fix my dish washer. Very pleasant to deal with.


    Paul F, Hghlnds Ranch, CO

    Repair Dishwasher Resources

    Title image for blog article "Why is my Dishwasher Stopping Mid-Cycle?"
    10 min readJan. 09

    Find out why your dishwasher is stopping mid-cycle and how to fix common problems that cause this symptom.

    Is It Worth Repairing a Dishwasher?
    13 min readJan. 06

    Discover if it's worth fixing a dishwasher with Sears Home Services. Get expert advice and make the right choice.

    Why Won’t My Dishwasher Clean My Dishes?
    14 min readDec. 30

    Learn what causes poor dishwasher cleaning results and find out how to get dishes cleaned spotlessly in the dishwasher.

    Title image for blog article "How Does a Rinse Aid Dispenser Work?"
    7 min readNov. 29

    Learn how a rinse aid dispenser works in a dishwasher and how to troubleshoot problems.

    Glossary Terms

    Hard water is water that contains high levels of dissolved minerals, particularly calcium and magnesium. It contrasts with soft water, which has lower concentrations of these minerals.

    A ductless range hood, also known as a recirculating hood, filters and recirculates air in the kitchen, removing smoke, heat, and cooking odors without venting outdoors.

    A freezer compressor is a vital component of a freezer's refrigeration system, functioning as a pump to circulate refrigerant through the system, which cools the interior by absorbing and expelling heat.

    A freezer door gasket is a flexible seal that outlines the edge of the freezer door, ensuring an airtight closure to maintain cold temperatures inside and prevent warm air from entering.

    Common dishwasher symptoms to look out for

    These dishwasher brands may also experience detergent not dispensing