Dishwasher dispenser not working

Common reasons your dishwasher dispenser not working

The most common reasons your dishwasher dispenser is not working are a broken detergent dispenser, defective electronic control board or a clogged water valve.

  • 46%

    46% of the time it's the
    Detergent Dispenser

  • 31%

    31% of the time it's the
    Electronic Control Board

  • 13%

    13% of the time it's the
    Water Valve

  • 10%

    10% of the time it's the
    Something else

Schedule your dishwasher repair now!

We can help! Our service technicians have repaired over 19.7M dishwashers. We can fix yours no matter where you bought it.

Call (646) 440-2692 or schedule online now.
Chat

Common dishwasher repair parts you may need

Replacing one of these dishwasher parts may fix your problem.

Detergent Dispenser Replacement

If the detergent dispenser isn't working, it might be due to an internal issue that's stopping it from opening. Inside the detergent dispenser, there's a switch that releases the latch, allowing a spring to snap the dispenser lid open during the cycle. A broken spring, faulty switch, or defective latch can prevent the dispenser from working. It's best to have a Sears Home Services Repair Expert replace the detergent dispenser if it's not working properly.

Electronic Control Board Replacement

If the dishwasher detergent dispenser isn't working, it may be due to a faulty electronic control board. The internal logic and relays in the electronic control board are responsible for sending electrical current to the dishwasher dispenser, which opens the lid latch and dispenses the detergent. If the internal logic becomes corrupted or the relays fail, it can prevent the dispenser from working properly. It's a good idea to have a Sears Home Services Repair Expert inspect the dishwasher and replace the electronic control board if it's found to be defective.

Water Valve Replacement

If the detergent dispenser isn't working, it might have a problem inside that's stopping it from opening. There's a switch inside the detergent dispenser that releases the latch, so a spring can snap the lid open during the cycle. If the spring is broken, the switch doesn't work properly, or the latch is defective, the dispenser won't work. When the detergent dispenser isn't working, it's best to have a Sears Home Services Repair Expert replace it.

What to expect when you experience a dishwasher dispenser not working issue

Fixing a dispenser not working problem

Fixing most issues with the dispenser not working typically requires replacing either the detergent dispenser or the water valve. However, since there are many potential causes, a thorough diagnosis is crucial for resolving the problem. Getting an accurate diagnosis is important for understanding the cost of the repair.

Sears Home Services recommends these steps for fixing a dispenser that is not working

If the dishwasher dispenser isn't working, there could be several reasons why. To prevent replacing parts that aren't necessary, we suggest having a Sears Home Services professional conduct diagnostic tests to find out what's causing the problem. Our technicians have experience diagnosing all types of dishwasher failures.

What to watch for with a dishwasher dispenser not working diagnosis

Figuring out issues with modern appliances without the right knowledge and training can be hard. If you don't use the right diagnostic techniques, trying to fix your dishwasher problem might mean just guessing and swapping out parts. Appliances, especially in the last decade, have gotten very advanced, with lots of electronic parts that are tricky to test. Doing repairs yourself on the latest appliance models is getting much harder.

A dispenser that won’t open wastes detergent and leaves plates half-washed. Damaged springs or a faulty actuator often need attention. Rather than re-rinsing everything, rely on dishwasher repair near me.

What our customers say about us

With more than 1.3 Million 5 Star Reviews, you don't have to take our word for it

Thorough

James called to give an estimated arrival time. He was professional and personable. He had 2 professional ideas of the problem and found 1 was correct, but he didn't stop there. He did a thorough check of the appliance. 1 small part was needed. He ordered the part to my house. Fortunately, he was able to schedule for the next week, just before Thanksgiving. As before, he called ahead, arrived and quickly fixed the problem. My appliance is working perfectly.


Kirsten A, Oxford, PA

Service Call

Luke was great. Polite and knowledgeable even though the dishwasher was older than he!


James G, Hillsboro, MO

Daniel

Daniel went above and beyond to fix my dish washer. Very pleasant to deal with.


Paul F, Hghlnds Ranch, CO

Frequently Asked Questions

Why is my dishwasher dispenser not working?
Check the dispenser for detergent clogs or damage. See if the door latch is functioning and inspect the dispenser wiring (with the dishwasher unplugged).
Could a clogged dishwasher dispenser cause it to stop working?
Yes, food particles or detergent buildup can block the dispenser from opening.
How do I fix a dishwasher dispenser that’s not working?
Clean the dispenser and check its door latch. Unplug the dishwasher and check the dispenser wiring for problems.
What causes a dishwasher dispenser to stop working?
A clogged dispenser, malfunctioning door latch, a wiring failure or control issues can prevent the dispenser from working.

Repair Dishwasher Resources

A middle-aged man ensures his dishwasher runs smoothly by loading it correctly, as part of regular appliance care to prevent drainage issues.
7 min readApr. 15

Learn how to drain a GE dishwasher with our step-by-step guide. Keep your dishwasher running smoothly with our expert tips.

Banner image for blog article "Why Won't my Dishwasher Turn On?"
6 min readApr. 07

Find out why your dishwasher won’t turn on and get expert tips from Sears Home Services to fix the problem.

Photo of an open Kenmore dishwasher in white modern kitchen
5 min readMar. 04

If you've ever encountered a dishwasher with standing water, you understand the frustration of a drainage issue.

Simple Steps to Replace a Blocked Dishwasher Spray Arm
6 min readMar. 04

If the dishes in your dishwasher are no longer getting clean, it could be the spray arm is clogged.

Glossary Terms

A dishwasher sump is located at the bottom of the dishwasher, serving as a collection point for water during the wash cycle. It houses the main pump and filter, facilitating the recirculation and drainage of water, essential for the cleaning process.

A dishwasher turbidity sensor is an advanced feature that measures the level of food particles and debris in the water, allowing the dishwasher to adjust the wash cycle length and water usage for optimal cleaning efficiency.

Hard water is water that contains high levels of dissolved minerals, particularly calcium and magnesium. It contrasts with soft water, which has lower concentrations of these minerals.

An astragal is a molding or strip that covers or seals the gap between the edges of a pair of doors or windows. Its primary functions are to provide a weather seal, improve security, and improve the aesthetic appearance of door and window assemblies.

These dishwasher brands may also experience dispenser not working

Chat