Sears Home Services
Sears Home Advantage
appointment lookup logoAppointment Lookup
telephone logo646-440-2692
RepairHome WarrantyTune-Up & MaintainFencingShop Parts
Resources
RepairHome WarrantyTune-Up & MaintainFencingShop PartsResource CenterGlossaryHelp
sears home advantageSears Home Advantageappointment lookup logoAppointment Lookup
  1. Repair

Dishwasher door not closing

Common reasons your dishwasher door not closing

The most common reasons your dishwasher door is not closing are a broken door spring, damaged door hinge or a broken door latch assembly.

  • 38%

    38% of the time it's the
    Door Spring

  • 24%

    24% of the time it's the
    Door Hinge

  • 13%

    13% of the time it's the
    Door Latch Assembly

  • 25%

    25% of the time it's the
    Something else

  • Use The Repair or Replace Calculator

    Determine What's Best For Your Appliance

    Product Type
    Home Appliance Brand
    How Old Is Your Appliance?

    Common dishwasher repair parts you may need

    Replacing one of these dishwasher parts may fix your problem.

    Door Spring Replacement

    If a door spring is broken, it may jam against the door hinge, stopping the dishwasher from closing properly. You can usually see a broken door spring without turning off the dishwasher's power or pulling it out of the cabinet. However, pulling the dishwasher out of the cabinet is a job best handled by a professional. If you suspect that a broken door spring is the reason your dishwasher door won't close, it's a good idea to have a Sears Home Services Repair Expert solve the problem.


    Door Hinge Replacement

    When the dishwasher door isn't closing and you notice a bent door hinge, it's probably best to have a Sears Home Services Repair Expert come to your home and repair the dishwasher. A bent door hinge can cause the door to jam against the base of the dishwasher, preventing it from shutting properly. The technician will need to pull the dishwasher slightly out of the cabinet and replace the bent door hinge. Usually, both door hinges are replaced together to ensure the door continues to work smoothly.

    Door Latch Assembly Replacement

    If you notice that the door of your dishwasher isn't closing properly, inspect the door latch assembly for any signs of damage. At the top of the dishwasher opening, there's a strike that fits into a slotted catch within the door latch assembly. Spring-loaded clips inside this catch hold the door shut during the dishwashing cycle. If the door latch assembly is broken, the strike won't be able to enter the catch, preventing the door from closing properly and the cycle from starting. Arrange for a Sears Home Services Repair Expert to repair your dishwasher if a broken door latch is causing the door to not shut properly.

    What to expect when you experience a dishwasher door not closing issue

    Tips for fixing a door not closing problem

    Fixing most issues with doors not closing typically requires replacing either the door spring, door hinge, or door latch assembly. However, since there are many potential causes, conducting a thorough diagnosis is crucial for resolving the problem. Getting an accurate diagnosis is important for understanding the cost of the repair.

    Sears Home Services recommends these steps for a dishwasher door that is not closing

    If the dishwasher door isn't closing, there could be several reasons why. To avoid replacing parts that aren't necessary, we suggest having a Sears Home Services professional conduct diagnostic tests to find out what's causing the problem. Our technicians have experience diagnosing all types of dishwasher failures.

    What to expect with a dishwasher door not closing diagnosis

    Figuring out issues with modern appliances can be hard without the right knowledge and training. If you don't use the right diagnostic techniques, trying to fix your dishwasher problem might mean just guessing and swapping out parts. Appliances, especially in the last 10 years, have gotten very advanced, with lots of electronic parts that are tricky to test. Doing repairs yourself on the latest appliance models is getting harder and harder.

    What our customers say about us

    With more than 1.3 Million 5 Star Reviews, you don't have to take our word for it

    Thorough

    James called to give an estimated arrival time. He was professional and personable. He had 2 professional ideas of the problem and found 1 was correct, but he didn't stop there. He did a thorough check of the appliance. 1 small part was needed. He ordered the part to my house. Fortunately, he was able to schedule for the next week, just before Thanksgiving. As before, he called ahead, arrived and quickly fixed the problem. My appliance is working perfectly.


    Kirsten A, Oxford, PA

    Service Call

    Luke was great. Polite and knowledgeable even though the dishwasher was older than he!


    James G, Hillsboro, MO

    Daniel

    Daniel went above and beyond to fix my dish washer. Very pleasant to deal with.


    Paul F, Hghlnds Ranch, CO

    Repair Dishwasher Resources

    Title image for blog article "How Does a Portable Dishwasher Work?"
    7 min readNov. 13

    Learn how a portable dishwasher works.

    Title image for blog article "How Does a Recirculation Pump Work?"
    5 min readNov. 13

    Learn how a recirculation pump works in a dishwasher and how to troubleshoot pump problems.

    Draining Your Dishwasher Manually: A Detailed Guide image.
    6 min readNov. 13

    Learn how to manually drain a dishwasher with our helpful guide. Sears Home Services has the expertise and resources to keep your dishwasher running smoothly!

    A father and his daughter load dishes into their dishwasher.
    5 min readNov. 04

    Find out the most common problems with Bosch dishwashers and learn effective troubleshooting tips. Get expert advice from Sears Home Services.

    Glossary Terms

    Hard water is water that contains high levels of dissolved minerals, particularly calcium and magnesium. It contrasts with soft water, which has lower concentrations of these minerals.

    A furnace condensate pump is a device installed in HVAC systems, particularly high-efficiency furnaces, to collect and automatically remove the water (condensate) produced during the heating process.

    A furnace door is a crucial component of a home heating system, providing access to the interior of the furnace for maintenance, repairs, and inspections. It helps in maintaining the system's efficiency and safety.

    A furnace fan, also known as a blower, is an integral component of your HVAC system that circulates air throughout your home, ensuring consistent temperature and air quality.

    Common dishwasher symptoms to look out for