Dishwasher not starting

Common reasons your dishwasher not starting

The most common reasons your dishwasher is not starting are a defective electronic control board, damaged user interface control or a stripped wire connector.

  • 50%

    50% of the time it's the
    Electronic Control Board

  • 25%

    25% of the time it's the
    User Interface Control

  • 8%

    8% of the time it's the
    Wire Connector

  • 17%

    17% of the time it's the
    Something else

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Common dishwasher repair parts you may need

Replacing one of these dishwasher parts may fix your problem.

Electronic Control Board Replacement

If your dishwasher isn't initiating a cycle, it might be due to a faulty electronic control board. When the control board's internal memory and logic become corrupted, it can freeze up and prevent the cycle from starting. A malfunctioning internal electronic relay or defective electronic component on the circuit board could also be responsible for this issue. Diagnosing whether the control board is defective can be challenging. It's advisable to have a Sears Home Services technician examine and repair your dishwasher if it fails to start a cycle.

User Interface Control Replacement

If your dishwasher isn't starting, a damaged user interface control might be the culprit. This control links to the electronic control board via a wire harness and sends signals to initiate the dishwashing cycle. A malfunctioning start key on the user interface control can hinder the dishwasher from commencing the cycle. Additionally, a stuck key on the user interface control can halt all dishwasher operations, rendering it non-functional until the damaged control is repaired. Consider having a Sears Home Services Repair Expert assess and replace the user interface control if it's damaged.

Wire Connector Replacement

If your dishwasher isn't starting, it might be due to a damaged wire connector between the user interface control and electronic control board. This wire harness needs to remain connected for the dishwasher to operate correctly. If it's damaged or disconnected, the control board will prevent the dishwasher from starting. If your dishwasher isn't working, consider having a Sears Home Services Repair Expert come to your home to address the issue.

What to expect when you experience a dishwasher not starting issue

How can I fix the not starting problem?

Fixing most issues with dishwashers that won't start often requires changing the electronic control board, user interface control, or wire connector. However, since there could be various reasons, it's crucial to conduct a thorough diagnosis to resolve the problem accurately. Understanding the issue correctly is vital for determining the cost of the repair.

Sears Home Services offers solutions for a dishwasher that is not starting

If your dishwasher isn't starting, there could be various reasons for it. To prevent replacing parts unnecessarily, we suggest having a Sears Home Services professional conduct diagnostic tests to pinpoint the exact issue. Our technicians are skilled at identifying all kinds of dishwasher problems.

What to look out for with a dishwasher not starting problem

Understanding and diagnosing modern appliances without adequate knowledge and training can be challenging. Without employing proper diagnostic techniques, resolving issues with your dishwasher might only involve replacing parts based on guesswork. Over the past decade, appliances have significantly advanced, with many models incorporating complex electronic components that are hard to assess. As a result, do-it-yourself repairs on the latest appliance models are growing more challenging.

A dishwasher that refuses to start often has a defective latch or shorted control board. Stacks of dirty plates won’t shrink on their own. Rather than guessing, opt for dishwasher repair near me.

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Thorough

James called to give an estimated arrival time. He was professional and personable. He had 2 professional ideas of the problem and found 1 was correct, but he didn't stop there. He did a thorough check of the appliance. 1 small part was needed. He ordered the part to my house. Fortunately, he was able to schedule for the next week, just before Thanksgiving. As before, he called ahead, arrived and quickly fixed the problem. My appliance is working perfectly.


Kirsten A, Oxford, PA

Service Call

Luke was great. Polite and knowledgeable even though the dishwasher was older than he!


James G, Hillsboro, MO

Daniel

Daniel went above and beyond to fix my dish washer. Very pleasant to deal with.


Paul F, Hghlnds Ranch, CO

Frequently Asked Questions

Why won’t my dishwasher initiate a cycle?
Possible culprits include a faulty latch sensor, a burnt control board fuse, or insufficient power supply.
How can I determine if the latch sensor is the issue?
Unplug the dishwasher and test for continuity when the door is closed. No continuity indicates a defective latch sensor.
Could a burnt fuse on the control board keep the dishwasher from starting?
Yes, if that fuse is open, the dishwasher will not receive signals to begin operation.
What should I do if both the latch and fuse appear fine but nothing happens?
Verify that the dishwasher is getting full voltage from the outlet and that the control board isn’t visibly damaged.

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Glossary Terms

A dishwasher sump is located at the bottom of the dishwasher, serving as a collection point for water during the wash cycle. It houses the main pump and filter, facilitating the recirculation and drainage of water, essential for the cleaning process.

A dishwasher turbidity sensor is an advanced feature that measures the level of food particles and debris in the water, allowing the dishwasher to adjust the wash cycle length and water usage for optimal cleaning efficiency.

Hard water is water that contains high levels of dissolved minerals, particularly calcium and magnesium. It contrasts with soft water, which has lower concentrations of these minerals.

An astragal is a molding or strip that covers or seals the gap between the edges of a pair of doors or windows. Its primary functions are to provide a weather seal, improve security, and improve the aesthetic appearance of door and window assemblies.