Maintain Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
7.5k
Average Rating
4.9/5
Linda J
Denver, CO, March 2025I never want to hear the words Sears again. They are ripoffs! They make you sign contracts to their advantage and charge you hundreds… thousands… never ever go with any kind of maintenance agreement!!!
Mary K
Newark, DE, March 2025The technician seemed to be texting the entire time and neither washer or dryer were moved.
Jacob B
Paducah, KY, February 2025Professional, courtesy, knowledgeable, honest. did a great job. highly recommend.
Elena A
Yorba Linda, CA, February 2025Very expensive , unbelievably expensive was very responsive and did have part same day
Michele T
Mt Pleasant, NC, February 2025He was very polite and answered all our questions
Charlotte M
Madisonville, TX, February 2025Tony was thorough in his diagnosis and answered all my questions.
Marshall H
Morris, MN, January 2025Before the technician's visit, the only problem we had with the range was it's slow heating. The stovetop burners were all fine. During diagnostic, one of the front burners "popped" and is no longer functional, and the Element zone light got busted and no longer works. We did not go forward with the overpriced repair estimate (though Sears was doing the hard sell on the also overpriced appliance protection plan). So in the end, range not fixed, one essential burner no longer works and one warning light is out of commission. He seemed to do a decent job of cleaning out our clothes dryer, which is why this is not a 1 star review.
Joe S
Crete, IL, January 2025After the technician left the cold water leaked at the hook up at the washer.the hook up was striped.so when the technician comes out bring a replacement
Charles W
Evansville, IN, January 2025working great and drying up a storm thank you Great Job
William K
Scott City, MO, January 2025Technician was prompt and polite. Seemed to know what he was doing. But after he left and I tried to wash a load of laundry, the machine leaked all over the floor. I've been trying for over 3 hours to get someone to respond to this issue. I am NOT impressed with this company,