Maintain Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
7.6k
Average Rating
4.9/5
Francisco C
Houston, TX, July 2024The previous guy that came on July 10th, he order the parts, Someone suppose to be here on July 25th, no call no show to replace my parts. I really needed my ICE maker to be replace. I had told Roman that no one came last week as a schedule. I waited three weeks for some one to come today as Roma came he did a great job. But I very dissapointed as no one call me.
Patricia N
Saint Louis, MO, July 2024Luke was very helpful in explaining everything and gave me hints.
Randy S
Modesto, CA, July 2024Good service and very polite. But he broke my Sinatra manniquin.
Mark M
Oxford, IA, July 2024He was a hard worker and did a good job servicing our refrigerator. I was glad he solved our problem.
Ann H
Salinas, CA, July 2024I appreciated his call before coming. Prior to Fidel coming I had many problems communicating with the warranty people. The digital system did not work for me - the choices presented to me didn't cover what I needed. They assigned me 3 different times they were coming and I had appoints, some the same day ( I stayed home for the first and second assigned times but when no show I couldn't) Fidel did a great job and so pleasant. Keep him.
Deborah B
Jersey City, NJ, July 2024Not customer friendly or explaining what he was doing, and when asked the response was you want me to clean the lint from the dryer
Norma L
Katy, TX, July 2024Unfortunately, a part has to be ordered, brought wrong part. Technician seemed knowledgeable.
Joan O
Kansas City, MO, July 2024he was quiet ,real nice to his customer, look over the hot water heater real clouse, fond his problem. explaned to me what my problem was.
Nannie H
Rockledge, FL, July 2024Job well done. He was very helpful. He was able to get my ice maker cleaned out.
Nannie H
Rockledge, FL, July 2024Good job done on my freezer and refrigerators. He was able to remove my ice maker container that I couldn't.