Maintain Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
7.3k
Average Rating
4.9/5
Genie L
Mount Hermon, CA, March 2025Julio was prompt and kind with our service request. He had suggestions on what he could do for us and even modified the request which brought down our bill.
Sandra L
Los Angeles, CA, March 2025Edwin was polite and patient with my questions.
Gary S
Seattle, WA, March 2025This is an excellent worker with good work ethics and good people skills. He is the saving grace as my interaction with Sears itself would be a 1 star. They completely errored on having me wait an entire day and had inadvertently cancelled my appointment. After waiting 7 hours, I called and was told Martinez was on his way and they had "talked to him twice ". I was able to get ahold of him and he said I was not on his schedule and had not received any calls. I called the company more than upset, and rescheduled and was told I would be first in the morning. On the next appointment day. I called today and by chance got the same person whom I had been promised that I would be first in the morning and he admitted that he did not have the authority to make a time but just told me that as I was so angry for waiting a day for nothing and he didn't figure I would be able to get ahold of him again. Unbelievable! To end on a positive note, the tech, Martinez, is marvelous.
Danny R
Sonora, CA, March 2025Prompt service and repair. Resolved problem quickly and efficiently.
Denyse G
Baker City, OR, March 2025He always does a good job, and we appreciate his timeliness.
Olivia R
Fort Hancock, TX, March 2025Alfredo is quite knowledgeable and responsible when it comes to replacing parts.
Denise S
Chino Hills, CA, March 2025This gentleman is very nice. He explained what he was doing and gave me suggestions on how to maintain the machine.
Colleen L
Elmira, NY, March 2025Kind, knowledgeable and efficient. Very thankful for his help.
Marie B
Jackson Spgs, NC, March 2025Phillip was excellent!!! What saved your review was him. Your AI scheduling is another story.....thank you Phillip!
Lenora C
Versailles, MO, March 2025Very professional, knew what to do to my dishwasher. Very knowledgeable about all appliances.