Maintain Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
7.3k
Average Rating
4.9/5
Mary M
Las Vegas, NV, March 2024Donteewas knowledgeable and very courteous in explaining what the problem was with my AC unit.
Gwendolyn Moret-Brown
Carson, CA 90746, March 2024The Final Maintenance Agreement Inspecton for my Frigidaire Cooktop, performed by Tho, was done to my Satisfaction.
Gwendolyn Moret-Brown
Carson, CA 90746, March 2024The services provided on my two appliances today, were performed very much to my Satisfaction. However, after 38-years of having my Washer protect- ed under the Maintenance Agreement, it is devastat- ing for the Second time without my knowledge and until I tried to renew my Agreement for another year...was I told that my Washer would no-longer be covered. My Kenmore Washer is working perfectly . Sear did the Very Same Thing with my O'Keefe & Merrett Built-In Oven, when you could no longer find the parts to repair it. I had to purchase a New Built-In Oven on my own. I have been a Sears faithful customer for over 40 years, and this is the way I am treated.
Diane D
Peabody, MA, March 2024Vonzell was very punctual & friendly. I enjoyed speaking with him very much. The service he provided was impeccable & he showed me the issue with the pump housing and warned that the pump would not last much longer. He also cleaned & checked my dryer. Excellent service, thank you Vonzell'
Rosemarie L
Rcho Sta Marg, CA, March 2024Roger is an excellent technician, very knowledgeable and was considerate about my home. He provided excellent advice regarding maintenance of my washer and dryer. He may have saved my life by preventing a fire hazard. Very grateful. You are lucky to have him as an employee!
Carol P
Roselle, IL, March 2024Clint was excellent . He did a great job cleaning my dryer and vent
Victor P
Marietta, GA, March 2024Lawrence arrived at a good time to perform the service of maintenance to the garage door opener Very gracious and attentive to my questions Thanks
Rockie L
Plymouth, IN, March 2024I found Mick to be prompt, courteous, personable and efficient.
Hannah A
Great Falls, VA, March 2024Hamayoon was super friendly, efficient and knowledgeable. During the service, he explained what he was doing at each step and was patient answering lots of questions we had and problem solving with us so we could make the best decisions on the needs of 2 appliances he was here to attend to. Thank you for your service
James C
Millersville, MD, March 2024Although the texting process with Sears leaves a lot to be desired, our service tech was spectacular.