344 Jacksonville Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Great service
The technician was great, very knowledgeable and did quick work
Crystal G, New Bern, NC
Freezer repair
Matthew was the technician who repaired my freezer. He was polite and professional on both the initial assessment and completed repair appt.
Patty R, Jacksonville, NC
Great Service
Samuel was great to work with, very knowledgeable, quick and attentive to the problem. Went above and beyond to ensure all was working and properly assembled.
Ron N, Swansboro, NC
Great service
Good service nice personal and professionally handled...quick efficient and friendly
Elsa P, Hubert, NC
Repair maintenance
Tech was very nice and new what to do to fix the problem
Micheal S, Swansboro, NC
Refreshing professional
Professional, efficient, and courteous. Refreshing to meet someone who carries themselves with pride in their work and represents their company well.
Nicole S, Richlands, NC
Samuel is awesome
Great guy with great skills, prompt and thorough; you have a great employee.
Mark B, Jacksonville, NC
Dishwasher repair
Very friendly & informative was on the time line he said from the beginning.
Carol R, Richlands, NC
Sears and Thor disagree and I'm stuck in the middle.
Chuck was very polite and sounded very professional. However, his manager indicated to him that Sears does not have a contract with Thor and therefore the trip was wasted. Considering this is the third attempt to service the unit this is becoming difficult to except. Thor insists that they do have a contract with Sears yet we could not discuss this problem with the manager over the phone thus the wasted two-way trip. Hard to run a profitable business this way. And I cannot say I am satisfied with Sears as a service provider.
Harry B, Atlantic Bch, NC
Repair my Kitchen Stove.
He was very knowledgeable in all aspects. Very curtious. I would recommend him always. He also took pride in his work. .
Jerry P, Richlands, NC
