344 Jacksonville Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Samuel responded to a malfunctioning range
He was very nice and educated me on how to use my range. The appliance was in the house that I just moved into and I know the operation of the range.Thank you so much for your thorough teaching of my appliances. Channing Marshall and Sondra Thomas
Sandra T, Jacksonville, NC
Fridge water line repair
Knowledgeable trouble shooting and quick repair. Courteous manner.
Chet W, Havelock, NC
Five Visits for a Thor Stove that keeps breaking
Thomas was super nice. Wasn't his fault but THOR stoves are absolute junk. Thomas was very patient and kept showing up over and over after he ordered all of the right parts. What a super employee he is! Thanks.
WG, Emerald Isle, NC
Todd is always good
Always on time and proficient. He explains what he did/is doing and why.
Mario D, N Topsail Beach, NC
Washer repair
Very professional he was extremely helpful and knew what he was doing
David S, Jacksonville, NC
Excellent service
Mike was extremely polite and offered in depth information and guidance throughout the entire service.
Carlos V, Hubert, NC
Dishwasher fix
Technician came in installed new parts and tested new connections and was done. I found that the technician was friendly and efficient.
Aimee S, Richlands, NC
7 stars
Very professional and very knowledgeable. Very clean and tidy. Awesome 👌
Patricia J, Holly Ridge, NC
Courtesy
Repair person was courteous and replaced the part sent. Problem is the correction STOPPED within 24 hours. We have reverted to the same problem originally reported. In my opinion, this repair has been hampered with wrong parts, not reading these reports and scheduling. I will report again.
Larry G, Pine Knoll Shores, NC
Stovetop repair
Mike offers excellent customer service. Great experience! I would recommend Sears Home Service to anyone.
Lauren W, Jacksonville, NC
