344 Jacksonville Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Stacy Barnes
Tim was great at explaining everything that was going on with my washer and also introduced the warranty coverage Sears offers.
Customer service response - Thank you for your review, Stacy! We're glad to hear Tim was informative and helpful in explaining your washer issues and warranty options.
Sears Home Services on April 03, 2025
LINDA HORNAGE
Micheal arrived on time. He had a work order for 2 appliances, he fixed the burner on the stove. he did general Maintenance and cleaning the drain in the washer. He provided instructions we needed to follow to maintain the drain. Micheal went above and beyond.
Customer service response - Thank you for your review, Linda! We're glad to hear Michael was punctual, friendly, and provided helpful advice.
Sears Home Services on March 13, 2025
Diana Alexander
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on January 28, 2025
Robert Doughty
Identified problem in a matter of minutes. Very cordial, cleaned up and was gone in no time. Thanks!
Customer service response - Thank you for your review, Robert! We're glad to hear our technician was efficient and courteous during your service.
Sears Home Services on January 28, 2025
ljbkeen
Thomas was very personable and professional. He has a great personality. He was quick and keep everything clean. Would definitely like to have him come back again if something goes wrong
Customer service response - Thank you for your review! We're glad to hear Thomas was personable, professional, and efficient. We look forward to assisting you again if needed!
Sears Home Services on January 28, 2025
Charlotte Crouell
I can't remember the technician name......He was a great. He was friendly and very knowledgeable.
Customer service response - Thank you for your review, Charlotte! We're glad to hear our technician was friendly and knowledgeable.
Sears Home Services on January 20, 2025
matthew sprouse
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on January 21, 2025
Raymond Popwell
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on January 15, 2025
David Hampe
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on January 14, 2025
christian rudd
Michael did an awesome job, he was quick, knowledgeable and timely.
Customer service response - Thank you for your review, Christian! We're glad to hear Michael provided quick and knowledgeable service.
Sears Home Services on January 06, 2025
