344 Jacksonville Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Refrigerator repair
Homeowners are held "hostage " in the house because estimated arrival time is stated to be 8am to 5Pm. Please have homeowners updated regarding technician arrival time. A two hour window of arrival time should be more acceptable.
Walter P, Surf City, NC
Technician was great
Thecnician was great and repair our fridge, only problem is communication through sear line, so hard to get a human and schedule appointments
Ana A, Trent Woods, NC
Air Handler repair
Chuck has been to our house for two different occasions (One refrigerator/freezer and one A/C air handler) and he has provided excellent customer service on both occasions.
Vernon B, New Bern, NC
Professional & Knowledgeable
Michael diagnosed the issue with the stovetop immediately. Provided good solutions, clear explanations, and even pleasant conversation while doing a great job. Excellent customer service.
Chris M, Jacksonville, NC
Timely and friendly
Matthew was very professional and finished the job quickly. He was also very friendly and clean up after himself when he was done.
Nathaniel B, N Topsail Bch, NC
Dryer
Great job! Willing to go the extra mile to make our dryer work.
Edward F, Emerald Isle, NC
P
Technician has a wonderful and a pleasant attitude and does his job thoroughly.
Lydia U, Havelock, NC
Awesome job
He was fantastic. Communication was spot on. He was prompt and professional. Great job!
Noelle S, Jacksonville, NC
Superb Service
Technician was very professional. He explained the process and was able to fix the problem. Extremely satisfied with the service.
Junior F, Swansboro, NC
Tech service
I couldn't have asked for a more efficient and competent technician. Very nice and super helpful!!
Kim B, Wallace, NC
