344 Jacksonville Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Repair of washer(clothes)
Knowlegeable, customer focused, answers questions, pleasant and outgoing. Great employee.
Richard P, Arapahoe, NC
Very helpful
Matthew helped us diagnose the issue and was very helpful.
April J, Chinquapin, NC
review for service
Ken was friendly, courteous, knowledgeable, and efficient. Thank you, Ken.
Janice S, New Bern, NC
Great tech
Pleasant, efficient, service repaired same day. Highly recommended. Would have him back if needed
Kimberly L, Jacksonville, NC
Small world
Samuel ran diagnostic and found out I may have had too heavy of a load. We also got to talking and found out we served together in the Marines. Thanks for your service and for a great service on my washer today Sam have a great 4th. Semper Fi brother.
Willie M, Jacksonville, NC
Replace ice maker.
Very knowledgeable and friendly. Mathew seemed to enjoy his work, therefore everything went smoothly. I would recommend him to anyone.
Kenneth S, Jacksonville, NC
Great customer service
Awesome. Friendly, and efficient. Fixed the issue and explained all work done.
Kimberly L, Jacksonville, NC
Awesome tech!
Michael did an amazing job. He cleaned everything up and even reset the clock on my oven. Very friendly!! Because of him we will continue using Sears service!
Robert W, Jacksonville, NC
Great technician
Provided updates for arrival Explained details of the repair Provided instructions for any additional issues that may occur Respectful and friendly during the installation Overall outstanding customer experience
Darrin G, Jacksonville, NC
Thomas N
Thomas was very knowageable and personable and did a great job fixing my wash machine!! Thank you!!
Catherine W, Newport, NC
