What hours are your call center agents available?
Our call center agents are available Monday through Friday from 6:00 AM to 10:30 PM CST and on Saturday and Sunday from 7:00 AM to 9:00 PM CST. Our agents can assist you with scheduling, checking the status of a service order, rescheduling appointments, and answering any questions about your service.
You can also handle these tasks online at your convenience. You can use our online scheduler to book repair service, with same-day and next-day appointments available in many areas. Just select the time that works best for you. Use our Appointment Lookup tool to check your technician’s estimated arrival time, view real-time updates, or reschedule your appointment to a date that better fits your schedule.
If you prefer to speak with a representative, feel free to call us directly at 1-800-665-2127 during our regular business hours. We’re here to make your repair experience as seamless and convenient as possible.
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Additional Repair Scheduling FAQ
Repair Resources
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Glossary Terms
A furnace condensate pump is a device installed in HVAC systems, particularly high-efficiency furnaces, to collect and automatically remove the water (condensate) produced during the heating process.
A furnace door is a crucial component of a home heating system, providing access to the interior of the furnace for maintenance, repairs, and inspections. It helps in maintaining the system's efficiency and safety.
A furnace fan, also known as a blower, is an integral component of your HVAC system that circulates air throughout your home, ensuring consistent temperature and air quality.
A furnace flame sensor is a safety device designed to detect the presence of a flame when the furnace is on, ensuring that gas flows only when it is ignited to prevent dangerous gas leaks.
Recent Appliance Symptoms
The most common reasons your Whirlpool washer won't stop filling are a clogged water valve, a bad water-level pressure switch, or a malfunctioning electronic control board.
The most common reasons your Whirlpool washer won't spin or drain are a seized gearcase, a broken motor, or a failed door switch.
The most common reasons your Whirlpool washer won't turn off are a malfunctioning electronic control board, broken motor or a jammed door lock assembly.
The most common reasons your Whirlpool washer won't start cycle are a malfunctioning electronic control board, jammed door lock assembly or a faulty user interface.
The most common reasons your Whirlpool washer vibrates are a damaged suspension rod, malfunctioning electronic control board or a dead fan.
The most common reasons your Whirlpool washer is experiencing the rinse cycle not working are a broken lid switch, a bad water-level pressure switch, or a malfunctioning electronic control board.