The website claims the service I need is not available in my area. What can I do?
Call us at 1-800-665-2127 and we'll assist you with getting the service you need.
A call-center agent will check all resources for a service provider in your area to complete the repair or maintenance.
Sears Home Services has vetted local service providers available in many areas across the country who can maintain and repair home appliances and lawn & garden products. These local repair technicians have access to the repair parts and resources needed to make the same repairs as Sears Home Services technicians.
If a vetted service provider is available in in your area, the call-center agent will schedule the service call.
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Additional Repair Scheduling FAQ
Repair Resources
Learn how a gas oven works and get tips on how to safely use it.
Buying a refrigerator is a big decision that requires careful planning to avoid costly mistakes. Learn how to choose the right style, measure your space, and make environmentally friendly choices with ease.
Learn how a heat exchanger works in a gas furnace.
Learn about radiant heaters and how they work.
Glossary Terms
A furnace condensate pump is a device installed in HVAC systems, particularly high-efficiency furnaces, to collect and automatically remove the water (condensate) produced during the heating process.
A furnace door is a crucial component of a home heating system, providing access to the interior of the furnace for maintenance, repairs, and inspections. It helps in maintaining the system's efficiency and safety.
A furnace fan, also known as a blower, is an integral component of your HVAC system that circulates air throughout your home, ensuring consistent temperature and air quality.
A furnace flame sensor is a safety device designed to detect the presence of a flame when the furnace is on, ensuring that gas flows only when it is ignited to prevent dangerous gas leaks.
Recent Appliance Symptoms
The most common reasons your Whirlpool washer won't stop filling are a clogged water valve, a bad water-level pressure switch, or a malfunctioning electronic control board.
The most common reasons your Whirlpool washer won't spin or drain are a seized gearcase, a broken motor, or a failed door switch.
The most common reasons your Whirlpool washer won't turn off are a malfunctioning electronic control board, broken motor or a jammed door lock assembly.
The most common reasons your Whirlpool washer won't start cycle are a malfunctioning electronic control board, jammed door lock assembly or a faulty user interface.
The most common reasons your Whirlpool washer vibrates are a damaged suspension rod, malfunctioning electronic control board or a dead fan.
The most common reasons your Whirlpool washer is experiencing the rinse cycle not working are a broken lid switch, a bad water-level pressure switch, or a malfunctioning electronic control board.