The website claims the service I need is not available in my area. What can I do?
Call us at 1-802-552-4364 and we'll assist you with getting the service you need.
A call-center agent will check all resources for a service provider in your area to complete the repair or maintenance.
Sears Home Services has vetted local service providers available in many areas across the country who can maintain and repair home appliances and lawn & garden products. These local repair technicians have access to the repair parts and resources needed to make the same repairs as Sears Home Services technicians.
If a vetted service provider is available in in your area, the call-center agent will schedule the service call.
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Additional Repair Scheduling FAQ
Repair Resources
Discover practical tips to enhance your home's energy efficiency this summer by replacing old windows with energy-efficient models, understanding ratings, and ensuring proper installation for optimal performance.
Find out why your dishwasher won’t turn on and get expert tips from Sears Home Services to fix the problem.
Find out why your electric dryer is not getting hot. Get expert tips to accurately diagnose and fix the heating problem.
Find out why your dryer keeps stopping in the middle of the cycle and how to fix the problem.
Glossary Terms
A dishwasher turbidity sensor is an advanced feature that measures the level of food particles and debris in the water, allowing the dishwasher to adjust the wash cycle length and water usage for optimal cleaning efficiency.
An astragal is a molding or strip that covers or seals the gap between the edges of a pair of doors or windows. Its primary functions are to provide a weather seal, improve security, and improve the aesthetic appearance of door and window assemblies.
A dryer drum is the main interior component of a clothes dryer where clothes are placed to be dried. It rotates during the drying cycle, allowing heated air to circulate through the clothes.
A heat pump is an energy-efficient device that transfers heat from one place to another, providing heating in the winter and cooling in the summer.
Recent Appliance Symptoms
The most common reasons your Kenmore Elite refrigerator stopped working are a locked compressor, damaged evaporator or a defective electronic control board.
The most common reasons your Maytag refrigerator stopped working are a locked compressor, damaged evaporator or a defective electronic control board.
The most common reasons your Bosch dishwasher has no heat are a defective electronic control board, clogged water valve or a broken detergent dispenser.
The most common reasons your Kenmore Elite microwave has no power are a bad thermostat, malfunctioning electronic control board or a broken switch.
The most common reasons your Kenmore refrigerator is noisy are a faulty ice maker assembly, defective electronic control board or a locked compressor.
The most common reasons your LG freezer is leaking water are a clogged drain tube, cracked water tubing or a bad evaporator.