The website claims the service I need is not available in my area. What can I do?
Call us at 1-802-552-4364 and we'll assist you with getting the service you need.
A call-center agent will check all resources for a service provider in your area to complete the repair or maintenance.
Sears Home Services has vetted local service providers available in many areas across the country who can maintain and repair home appliances and lawn & garden products. These local repair technicians have access to the repair parts and resources needed to make the same repairs as Sears Home Services technicians.
If a vetted service provider is available in in your area, the call-center agent will schedule the service call.
Was this content helpful?
Additional Repair Scheduling FAQ
Repair Resources
Having trouble with your gas stove? Discover 10 common reasons why it may not be working properly and get expert troubleshooting advice to fix common gas stove failures.
Find the perfect home furnace in 2025 with our essential buying guide. Discover what questions to ask when shopping for a new gas furnace.
Find out the cost to replace the blower motor in your furnace in 2025 with Sears Home Services.
Learn what causes poor dishwasher cleaning results and find out how to get dishes cleaned spotlessly in the dishwasher.
Glossary Terms
A ductless air conditioner, often referred to as a mini-split, is a highly efficient cooling system that operates without the need for extensive ductwork, making it ideal for space-specific cooling and homes without existing ducts.
A ductless range hood, also known as a recirculating hood, filters and recirculates air in the kitchen, removing smoke, heat, and cooking odors without venting outdoors.
A freezer compressor is a vital component of a freezer's refrigeration system, functioning as a pump to circulate refrigerant through the system, which cools the interior by absorbing and expelling heat.
A freezer door gasket is a flexible seal that outlines the edge of the freezer door, ensuring an airtight closure to maintain cold temperatures inside and prevent warm air from entering.
Recent Appliance Symptoms
The most common reasons your Samsung dryer isn't heating are an open heating element, failed thermal cut-off fuse or a defective electronic control board.
The most common reasons your Whirlpool washer won't stop filling are a clogged water valve, a bad water-level pressure switch, or a malfunctioning electronic control board.
The most common reasons your Whirlpool washer won't spin or drain are a seized gearcase, a broken motor, or a failed door switch.
The most common reasons your Whirlpool washer won't turn off are a malfunctioning electronic control board, broken motor or a jammed door lock assembly.
The most common reasons your Whirlpool washer won't start cycle are a malfunctioning electronic control board, jammed door lock assembly or a faulty user interface.
The most common reasons your Whirlpool washer vibrates are a damaged suspension rod, malfunctioning electronic control board or a dead fan.