How do I reschedule an appliance repair appointment?

To reschedule an appliance repair appointment, simply visit www.searshomeservices.com and select Appointment Lookup in the upper right corner of the homepage. Enter your service order number and phone number, or your phone number and email address, then select the Reschedule option to choose a new date that works best for you.

If you prefer to speak with a representative, you can also call us directly at 1-800-665-2127, and we’ll be happy to assist you in finding a more convenient time for your appointment. Our goal is to make the rescheduling process as easy as possible, so your repair can happen at a time that fits your schedule.

We understand that plans can change, and we strive to offer flexible options to meet your needs. Whether it’s due to an unexpected conflict or simply a preference for a different time, our team is here to help you reschedule with minimal hassle, ensuring your appliance repair fits seamlessly into your day.

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Glossary Terms

A furnace condensate pump is a device installed in HVAC systems, particularly high-efficiency furnaces, to collect and automatically remove the water (condensate) produced during the heating process.

A furnace door is a crucial component of a home heating system, providing access to the interior of the furnace for maintenance, repairs, and inspections. It helps in maintaining the system's efficiency and safety.

A furnace fan, also known as a blower, is an integral component of your HVAC system that circulates air throughout your home, ensuring consistent temperature and air quality.

A furnace flame sensor is a safety device designed to detect the presence of a flame when the furnace is on, ensuring that gas flows only when it is ignited to prevent dangerous gas leaks.

Recent Appliance Symptoms

The most common reasons your Whirlpool washer won't stop filling are a clogged water valve, a bad water-level pressure switch, or a malfunctioning electronic control board.

The most common reasons your Whirlpool washer won't spin or drain are a seized gearcase, a broken motor, or a failed door switch.

The most common reasons your Whirlpool washer won't turn off are a malfunctioning electronic control board, broken motor or a jammed door lock assembly.

The most common reasons your Whirlpool washer won't start cycle are a malfunctioning electronic control board, jammed door lock assembly or a faulty user interface.

The most common reasons your Whirlpool washer vibrates are a damaged suspension rod, malfunctioning electronic control board or a dead fan.

The most common reasons your Whirlpool washer is experiencing the rinse cycle not working are a broken lid switch, a bad water-level pressure switch, or a malfunctioning electronic control board.