Washer not draining

Common reasons your washer not draining

The most common reasons your washer is not draining are a broken motor, malfunctioning electronic control board or a jammed door lock assembly.

  • 51%

    51% of the time it's the Motor

  • 14%

    14% of the time it's the Electronic Control Board

  • 4%

    4% of the time it's the Door Lock Assembly

  • 31%

    31% of the time it's the Something else

Schedule your washer repair now!

We can help! Our service technicians have repaired over 25M washers. We can fix yours no matter where you bought it.

Call(646) 440-2692 or schedule online now.
Chat

Common washer repair parts you may need

Replacing one of these washer parts may fix your problem.

Motor Replacement

When a washer motor is defective, the spin basket may experience erratic spinning or fail to spin altogether, leading to water not draining from the tub. Additionally, unusual sounds during the spin cycle, such as squealing or grinding, might be present. Over time, a faulty motor may overheat, resulting in a burning odor or visible signs of damage to the motor and surrounding areas.

Electronic Control Board Replacement

When the washer is not draining, it may be due to a malfunctioning electronic control board. Responsible for managing the drain pump and other critical functions, a faulty control board can impede the draining process. Other problems may also be present with a faulty control board, such as error codes or a burning smell, or the washer may not start or fill.

Door Lock Assembly Replacement

If the door lock in a washer is jammed, you may encounter difficulty in opening or closing the washer door. The door may not latch properly, preventing the washer from starting or completing a wash cycle. With a door lock problem, an error code might be displayed or the door lock indicator light may fail to illuminate. During operation, the door lock may make unusual clicking sounds or fail to engage, preventing the washer from starting. You might also notice water remaining in the drum after the wash cycle has finished, indicating a potential problem with the door lock assembly preventing proper drainage.

What to expect when you experience a washer not draining issue

How to address a not draining problem

While most not draining problems are resolved by replacing the motor, electronic control board or door lock assembly, there could be other potential failures. Thorough troubleshooting and an accurate diagnosis are key to understanding the cost of the repair and fixing the problem.

Suggestions from Sears Home Services for a washer that is not draining

If a washer isn't draining, there could be various reasons behind it. To avoid replacing unneeded parts, we recommend scheduling washer repair with a Sears Home Services professional who can perform diagnostic tests to identify the root cause of the problem. Our technicians are skilled in diagnosing all kinds of washer problems.

Things to watch for with a washer not draining diagnosis

Appliances today are sophisticated, with intricate electronic parts that make troubleshooting difficult. Attempting to resolve the washer not draining problem through DIY repairs could result in blindly replacing unneeded parts. Proper diagnostic techniques gained through training and experience are usually required to resolve the problem.

Standing water in a washer fosters musty smells and soaks clothes. Clogged drains or weak pumps often cause this soggy end. Rather than wringing items by hand, enlist washer repair service. A clear drain cycle keeps each load fresh and simple.

What our customers say about us

With more than 1.3 Million 5 Star Reviews, you don't have to take our word for it

Thanks

Thanks for your expert analysis of the problem that caused the flooding of my home .I was scared the first few times I used the machine , but all is working great.

User Profile

Frank U, Coconut Creek, FL

Excellent service.

Pleasant person to work with. He explains things to you.

User Profile

Jacklyn J, Bessemer, AL

Very Professional

Very professional, thoughtful and knowledgeable I would highly recommend him.

User Profile

Marilyn W, Covington, LA

Frequently Asked Questions

Why is my washer not draining after a cycle?
Possible causes include a clogged hose, a defective drain pump, or a faulty lid switch.
How do I fix a washer that won’t drain?
Inspect and clear the drain hose of any debris, and check the pump for issues.
Can a malfunctioning lid switch stop my washer from draining?
Yes, if the lid switch is broken, it could stop the washer from completing the drain cycle.
What should I do if my washer is still not draining after cleaning the hose?
Check the drain pump for damage or blockage and replace it if necessary.

Repair Washer Resources

Banner image for article on Whirlpool Cabrio washing machine error codes.

Decode your Whirlpool Cabrio washer error codes easily with our comprehensive guide. Get your washer running smoothly today!

A homeowner looks puzzled as he examines an OE error code on the control panel of a washing machine.

Learn how to quickly and easily fix the OE error code on your LG washer and prevent future problems.

Banner image for blog article "Why won't my Washer Drain?"

Having trouble with your washer? Find out why won’t my washer drain and learn how to fix it quickly with Sears Home Services.

Banner image for blog article "Why Would a Washing Machine Leak from Underneath?"

Learn the common causes of a washing machine leaking water from underneath and how you can fix the problem.

Glossary Terms

Hard water is water that contains high levels of dissolved minerals, particularly calcium and magnesium. It contrasts with soft water, which has lower concentrations of these minerals.

A washing machine pedestal is a platform that raises the washer off the ground, providing easier access to the appliances and often includes additional storage space such as drawers.

A washer tub is the interior part of a washing machine where clothes are placed for washing, typically made of stainless steel, plastic, or porcelain-coated metal, designed to hold water and withstand the agitation or spinning during the wash cycle.

Fabric softener is a laundry additive used to soften and freshen clothing, reduce static cling, and make fabrics feel smoother.

Washer not draining? Discover solutions & repairs today!