GE Profile refrigerator not cooling

Why is my GE Profile refrigerator not getting cold?

When the refrigerator section isn’t cooling, an airflow problem is likely causing the failure.

Look for Blocked Refrigerator Section Supply and Return Vents

Check for items blocking the air supply or returns vents in the refrigerator compartment.

The owner’s manual typically show you where those supply and return vents are in your fridge.

Moving around items in the fridge may fix the cooling problem.

Air Damper Failure

The air damper controls airflow from the freezer to the refrigerator to help control the proper refrigerator temperature at around 37 degrees.

When the air damper gets stuck in the closed position, the refrigerator section won’t get any cooling air from the freezer.

If that damper vent is stuck in the shut position, you may be able to fix the refrigerator cooling problem by unplugging the refrigerator_ and replacing that part.

Have a service technician replace the air damper if you’re not confident that you can complete that repair on your own.

Bad Evaporator Fan

When you don’t detect the evaporator fan running, follow the steps in this DIY troubleshooting video to fix or replace the evaporator fan:

Automatic Defrost System Failure

Ice and frost caked on the evaporator fins due to a failure in the automatic defrost system of the fridge will cause cooling problems in the refrigerator section.

Follow the troubleshooting tips in this video to find and fix the cause of a defrost system failure in your refrigerator:

What to expect when you experience a GE Profile refrigerator not cooling issue

How is the not cooling problem fixed?

Correcting most not cooling problems usually involves replacing the compressor, electronic control board or evaporator. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.

Sears Home Services recommendations for a refrigerator that is not cooling

When the refrigerator is not cooling it can be for many reasons. To avoid replacing unneeded parts we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of refrigerator failures.

What to look out for with a refrigerator not cooling diagnosis

Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your refrigerator problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.

Troubleshooting a GE Profile Fridge not Cooling but Freezer Works

Airflow problems are often the cause when you see your GE Profile refrigerator not cooling but the freezer works. Check for items blocking the supply or return vents in the refrigerator and freezer compartments. Refer to the owner’s manual to find these vents. Move items out from in front of supply and return vents and the fridge should cool properly.

If the vents aren’t blocked, excessive frost buildup in the freezer can block air vents going to the refrigerator section and cause a GE Profile fridge not cooling even though the freezer works. Check the refrigerator and freezer door gaskets for loose spots, cracks or damage. Push the door gaskets back into the channels or repair any loose spots. Replace any door gasket that is cracked or damaged to prevent warm air from entering the refrigerator cabinet and causing excessive frost that can inhibit refrigerator cooling.

Bad temperature sensors or air dampers could be preventing the fridge from cooling even though the freezer works. Schedule repair service when you aren’t able to fix the cooling problem yourself.