GE Profile Refrigerator ice maker not making ice

Common reasons your GE Profile Refrigerator ice maker not making ice

The most common reasons your GE Profile refrigerator icemaker is not making ice are a damaged icemaker assembly, a defective PCB, or a faulty motor.

  • 70%

    70% of the time it's the
    Icemaker Assembly

  • 12%

    12% of the time it's the
    PCB

  • 10%

    10% of the time it's the
    Motor

  • 8%

    8% of the time it's the
    Something else

Schedule your refrigerator repair now!

We can help! Our service technicians have repaired over 1,000 GE Profile refrigerators. We can fix yours no matter where you bought it.

Call (646) 440-2692 or schedule online now.
Chat

Most common repairs needed to fix a GE Profile refrigerator

Icemaker Assembly Replacement

The icemaker assembly includes all the components necessary for ice production, such as the ice mold, motor module, and water fill tube. If any part of the assembly is worn out or damaged, it can prevent the icemaker from producing ice. The ice mold might remain empty or the icemaker may not cycle as it should. Inspect the icemaker assembly for any visible signs of wear or malfunction. If you suspect the icemaker assembly is at fault, schedule an appointment with a Sears Home Services technician to diagnose and replace the faulty assembly.

PCB Replacement

A defective printed circuit board (PCB) could be the reason your refrigerator icemaker is not making ice. The PCB, also called an electronic control board, controls various functions including the icemaker’s water fill cycle and ice ejection. If the PCB is malfunctioning, it may not send the correct signals to the icemaker, preventing it from completing its cycle and producing ice. Diagnosing a PCB issue can be complex and requires professional expertise. Schedule an in-home repair appointment with Sears Home Services to have a technician diagnose the problem if your icemaker is not making ice.

Motor Replacement

A faulty icemaker motor, also known as the icemaker module, might be the cause of the no ice issue. The motor powers the ejector arms that push ice out of the mold and into the bin. If the motor is malfunctioning, the icemaker may not complete its cycle, leaving the ice mold empty or preventing ice from being ejected. You might notice that the icemaker starts its cycle but fails to produce or release ice. To address this issue, inspect the icemaker motor for any signs of wear or damage. If you suspect the motor is at fault, schedule an in-home repair appointment with a professional technician to replace the faulty motor module.

What to expect when you experience a GE Profile refrigerator icemaker not making ice issue

How is the refrigerator icemaker not making ice issue fixed?

Correcting most refrigerator icemaker not making ice issues involves replacing the icemaker assembly, PCB, or motor. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.

Sears Home Services recommendations for a refrigerator icemaker not making ice problem

When a refrigerator icemaker is not making ice, it can be for many reasons. To avoid replacing unneeded parts, we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of refrigerator failures.

What to look out for with a refrigerator icemaker not making ice diagnosis

Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your refrigerator problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.

How do you reset the ice maker on a GE Profile refrigerator?

When you have a GE Profile refrigerator with an ice maker not working that has an On/Switch and a green LED light, follow this procedure to reset the ice maker:

  1. Turn off the ice maker for 15 seconds and then turn it back on.
  2. Immediately push in the level sensing arm 3 times.

The ice maker will cycle through the harvest mode and refill with water and then the green LED light should turn on solid and not blink. This process will take about 8 to 10 minutes.

If problems still exist with the ice maker, the green LED will still flash and you’ll need so schedule service. Our Sears Home Services technician will visit your home and fix the ice maker.

What causes a GE refrigerator to stop making ice?

Lack of water due to a faulty inlet water valve is a common cause for a GE refrigerator to stop making ice. If the water dispenser isn’t getting water and your ice maker isn’t filling with water, you’ll likely need to replace that valve.

Here’s a video that shows how to replace a refrigerator water inlet valve:

Other problems that can cause your GE refrigerator to stop making ice include:

  • Frozen fill tube above the ice mold.
  • Jammed ice cube in the ejector arm.
  • Faulty ice bucket level sensor.
  • Defective ice maker module.
  • Wiring failure.
  • Lack of water supply to the refrigerator.

When you’re unable to find and fix the cause of an ice maker problem in your GE refrigerator, schedule service and we’ll send a Sears Home Services technician to your home to diagnose and repair the problem.

What our customers say about us

With more than 1.3 Million 5 Star Reviews, you don't have to take our word for it

Jake is a great person.

He did a great job, the problem is with the refrigerator.


Nancy V, Meridian, ID

Great job

Robert did a great job and was kind and courteous. He cleaned up everything. I would highly recommend using him.


Karen K, Mount Laurel, NJ

Service appointment

Joe was very professional and knowledgeable technician who quickly found and fixed the problem. I would recommend for service again


Tim R, Schaghticoke, NY

Frequently Asked Questions

Why is my GE Profile refrigerator ice maker not making ice?
Check if the water supply is turned on, inspect the water filter for blockages, and ensure the ice maker is turned on.
Could a blocked water filter prevent my GE Profile refrigerator ice maker from making ice?
Yes, a clogged water filter can block water flow to the ice maker. Replace or clean the filter to restore functionality.
How do I fix my GE Profile refrigerator ice maker that isn’t making ice?
Ensure the water supply is on, replace the water filter if necessary, and check that the ice maker is activated.
What causes my GE Profile refrigerator ice maker to stop making ice?
A blocked water filter, a malfunctioning water inlet valve, or issues with the ice maker unit itself can prevent ice production.

Repair Refrigerator Resources

Banner image for blog article "Why is my Samsung Fridge not Cooling but the Freezer Works?"
4 min readMar. 28

Find out why your Samsung fridge is not cooling but the freezer section works. Get expert troubleshooting tips to fix the problem.

Banner image for blog article "Why the Fridge is not Cold but the Freezer Is,"
7 min readMar. 27

Find out why the fridge is not cool but the freezer is and learn how to troubleshoot the common problems that cause this failure.

Banner image for blog article "Why is my Refrigerator Working but the Freezer is not Freezing?"
4 min readMar. 25

Find out what to do when the freezer is not freezing but the fridge works fine. Fix the problem fast with our expert DIY troubleshooting tips.

Banner image for blog article "Why is my Whirlpool Fridge not Cooling but the Freezer Works?"
8 min readMar. 13

Find out why Whirlpool fridge is not cooling but the freezer works and learn how to troubleshoot the common problems that cause this failure.

Glossary Terms

A dual ice maker is a feature in some refrigerators that includes two separate ice makers: one in the fridge compartment and another in the freezer section. This setup doubles the appliance's ice-making capacity.

A French-door refrigerator features two doors that open side-by-side on the top section for the refrigerator compartment, with a bottom freezer drawer, combining style, efficiency, and easy access to both refrigerated and frozen goods.

Refrigerant is a chemical compound used in HVAC systems and refrigerators to absorb heat from the environment by cycling through states of evaporation and condensation, enabling the cooling process through its cycle of evaporation and condensation.

R-12 refrigerant, also known as Freon-12, is a chlorofluorocarbon (CFC) compound that was once widely used in air conditioning systems, refrigerators, and aerosol propellants before its phase-out due to environmental concerns.

These refrigerator brands may also experience ice maker not making ice

Chat