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  1. Repair
  2. GE Profile
  3. GE Profile Refrigerator

GE Profile Refrigerator ice maker not making ice

Common reasons your GE Profile Refrigerator ice maker not making ice

The most common reasons your GE Profile refrigerator icemaker is not making ice are a damaged icemaker assembly, a defective PCB, or a faulty motor.

  • 70%

    70% of the time it's the
    Icemaker Assembly

  • 12%

    12% of the time it's the
    PCB

  • 10%

    10% of the time it's the
    Motor

  • 8%

    8% of the time it's the
    Something else

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    Most common repairs needed to fix a GE Profile refrigerator

    Icemaker Assembly Replacement

    The icemaker assembly includes all the components necessary for ice production, such as the ice mold, motor module, and water fill tube. If any part of the assembly is worn out or damaged, it can prevent the icemaker from producing ice. The ice mold might remain empty or the icemaker may not cycle as it should. Inspect the icemaker assembly for any visible signs of wear or malfunction. If you suspect the icemaker assembly is at fault, schedule an appointment with a Sears Home Services technician to diagnose and replace the faulty assembly.


    PCB Replacement

    A defective printed circuit board (PCB) could be the reason your refrigerator icemaker is not making ice. The PCB, also called an electronic control board, controls various functions including the icemaker’s water fill cycle and ice ejection. If the PCB is malfunctioning, it may not send the correct signals to the icemaker, preventing it from completing its cycle and producing ice. Diagnosing a PCB issue can be complex and requires professional expertise. Schedule an in-home repair appointment with Sears Home Services to have a technician diagnose the problem if your icemaker is not making ice.

    Motor Replacement

    A faulty icemaker motor, also known as the icemaker module, might be the cause of the no ice issue. The motor powers the ejector arms that push ice out of the mold and into the bin. If the motor is malfunctioning, the icemaker may not complete its cycle, leaving the ice mold empty or preventing ice from being ejected. You might notice that the icemaker starts its cycle but fails to produce or release ice. To address this issue, inspect the icemaker motor for any signs of wear or damage. If you suspect the motor is at fault, schedule an in-home repair appointment with a professional technician to replace the faulty motor module.

    What to expect when you experience a GE Profile refrigerator icemaker not making ice issue

    How is the refrigerator icemaker not making ice issue fixed?

    Correcting most refrigerator icemaker not making ice issues involves replacing the icemaker assembly, PCB, or motor. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.

    Sears Home Services recommendations for a refrigerator icemaker not making ice problem

    When a refrigerator icemaker is not making ice, it can be for many reasons. To avoid replacing unneeded parts, we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of refrigerator failures.

    What to look out for with a refrigerator icemaker not making ice diagnosis

    Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your refrigerator problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.

    Repair Refrigerator Resources

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    Glossary Terms

    Refrigerant is a chemical compound used in HVAC systems and refrigerators to absorb heat from the environment by cycling through states of evaporation and condensation, enabling the cooling process through its cycle of evaporation and condensation.

    R-12 refrigerant, also known as Freon-12, is a chlorofluorocarbon (CFC) compound that was once widely used in air conditioning systems, refrigerators, and aerosol propellants before its phase-out due to environmental concerns.

    CFC certification refers to the credentialing process that qualifies HVAC technicians to handle chlorofluorocarbons (CFCs) and other refrigerants in a manner that complies with environmental regulations. It is essential for professionals who install, maintain, or repair HVAC systems and refrigeration equipment.

    A refrigerator thermostat is a device within a refrigerator that regulates its temperature by turning the cooling system on and off based on the interior temperature compared to the set desired temperature.

    Additional possible GE Profile refrigerator symptoms you may experience

    These refrigerator brands may also experience ice maker not making ice