Kenmore Repair Reviews
Showing most recent reviews from verified customers of Sears Home Services
I don't know what you're looking for
Kevin finished the job quickly and left the area clean and tidy. The gentleman who initially diagnosed the problem was very good also. In summary, I was pleased with the service.
Richard R, Middletown, CT
Great service
Mohammad did a wonderful job. It did not take to long to determine what was wrong and he was able to repair it quickly. thank you again for your service.
Timothy S, Davis, CA
Tech
Very knowledgeable, respectful
Albert P, Kings Park, NY
Washer
Very professional & knowledgeable. My washer is working great now. Thank you.
Rhonda T, Meriden, CT
Stove repair rating
Sade arrived at the time she called and said she would be there. She was very friendly and efficient and answered all of our questions. Our stove works perfectly now.
Therese D, Homer Glen, IL
Excellent service, after 11 weeks of frustration
On Nov 8, Joe came in and quickly determined that the problem was external to the washing machine. The check valves in the water supply hoses had failed closed. No repair was required. This, after we initially requested support on Aug 24. Parts were ordered and a Tech assigned to visit on Sept 6. That visit was delayed until Sept 20, then delayed again until Oct 14. The tech who finally visited on Oct 14 installed the parts. This did not fix the problem, which he then diagnosed (incorrectly) as a control board problem, which he said he ordered but never arrived. That repair was scheduled for Nov 6, then rescheduled for Nov 8 when Joe arrived and correctly identified the problem. Keep Joe; he's excellent. As for the rest of our recent experience with Sears Home Services, we are happy to say that we will never again rely on your dysfunctional organization.
Redd S, Oswego, NY
Chris Rocks!!!!!
He was on time, professional and got the job done right! Thanks for servicing our oven on a Saturday! We were happy to buy the suggested annual warranty for 'just in case' and it covers all our Kenmore appliances :)
Katie T, Centerburg, OH
Replaced compressor on fridg
Confessor, was very professional, answered all my questions and pleasant to have him work in my home.
Terry T, St Charles, IL
Owner
Always very friendly! Marcy's has been servicing our appliances for several years.
BJ Prejean, Arlington, Tx
Change the bulb in my Kenmore range bought by me in 2019.
The technician solved very well my problem, in very short time.
Diona Bucurescu, New York, NY
