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Kenmore Repair Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.8/5 (33,703 reviews)
Good Work
November 09, 2024
Overall rating

I was very pleased with this person because I have had my repair maintenance for yours and I had complained at times the same reason he is the ONLY one that found the issue took his time fixed it and explained and I was happy with the results. I hope moving forward I can have him again for my annual maintenance check.

Mindy L, Bronx, NY

Technician
November 09, 2024
Overall rating

Very informative and patient. Explained to me how to maintain my appliances to get most out of it. On time and very professional.

Terri B, Chicago, IL

Friendly and Efficient
November 09, 2024
Overall rating

Vonzell was friendly and knowledgeable. He readily diagnosed our problem and fixed it efficiently.

Peter J, Milton, MA

P.S.
November 09, 2024
Overall rating

This has been a month long project of our dryer not working. Alex, has been the one dealing with this, and we couldn't be more happier. He has patience, is knowledgeable and explains what is wrong and what needs to be done. He is polite and I wish all technicians were like him. We are pleased with the job done.

D G, Pleasant Hill, CA

Washing Machine Repair
November 09, 2024
Overall rating

We had Enrique out to service our washing machine today. He was great at communicating his eta throughout the morning. He arrived and was able to identify the problem in minutes. He had the part we needed to replace the leaking water intake valve. Enrique was kind, courteous, personable and quick with our service call. He's fantastic! 5 Stars!

James R, Napa, CA

Repair of Frigerator drain
November 09, 2024
Overall rating

Frank called me when he was on his way to my home, giving me time to clear out the refrigerator. He pulled the back off the refrigerator and went to work. He was fast and did a fantastic clean up. Service was fast and refrigerator is running well. He is consistent in doing excellent work.

Audrey P, Hendersonvlle, TN

Dryer repair
November 09, 2024
Overall rating

David was polite and professional, and did an excellent job of repairing my dryer.

Judy K, Coral Gables, FL

Technician
November 09, 2024
Overall rating

Excellent service by a qualified technician. He researched parts for an out of date part, and gave me options for home warranty service.

E R, Duncanville, TX

Great Job - Very informative!
November 09, 2024
Overall rating

James was prompt, respectful and friendly. He was very informative showing us worn-out parts and providing clear explanations. He also kindly provided several suggestions to help us gain long future life from our appliances. He also clearly advised us of other Home Services Sears could offer us that may help us keep a good functioning home! Thanks James for a great job!

Kathy J, Missouri City, TX

Kenmore refrigerator
November 09, 2024
Overall rating

I'm not sure my problem is gixe. He glued the seal so it's ok for now. Can't figure out why the seal keeps failing

Kittye C, Winston Salem, NC

Average Rating: 4.8/5 (33703 reviews)

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