Kenmore Repair Reviews
Showing most recent reviews from verified customers of Sears Home Services
Lashion J
When we need service...we always looks for the 3 "P"s... 1) Prompt...Lashio arrived right when he said he would 2) Professional...Lashion fixed our frig with NO PROBLEM at ALL! 3) Polite...Lashion is one of the most POLITE Reps we have had...and we have had A LOT of SERVICE REPS!
Cynthia H, Humble, TX
Friendly and knowledgeable
Greeted me with a smile and a handshake. Introduced himself and was very knowledgeable about the product.
Derrick M, Mililani, HI
Homeowner
Joseph is a talented mechanic very professional he is an valuable asset to Sears Home Services.
Donald C, Marrero, LA
Friendly
When Mike had arrived i had already messed things up attempting the repair myself, so I was putting things back together. Mike was very friendly and worked quickly to repair the washer! When finished he explain what he did and asked if I still had questions. Very satisfied!
Brian, Washington, IL
Refrigerator
Very nice man, experienced and fast. Answered my questions. He was great. Checked out my refrigerator top to bottom.
Tina R, Deer Park, TX
Service was great
Professional, knowledgeable and gave great advice on maintenance. Awesome technician!!!! Highly recommended
Busow B, Lakewood, CA
Service tech review
Kevin we very knowledgeable and polite and considerate. Highly satisfied with his service.
Delton Q, Ruckersville, VA
Mark was great
Everything about this experience, unlike my past history with Sears, was excellent. Mark knew his business, was patient and understanding, and fixed the problem immediately. He communicated well. Five plus stars. BUT I welcome a call back from Sears Home Services about your previous poor service regarding other covered appliances.
Dennis S, Plymouth, MA
Great experience and technical support!
Steve took the time to explain why our washer and dryer were not operating to their max efficiency and how to keep both machines in their best working order. He cleaned and checked parts, doors, vents, and now everything is back in great working order! He was also a great communicator, letting us know throughout the day how things were changing, based on the needs of customers he was scheduled to visit.
Stacey G, Keller, TX
Very polite, on time and explained everything throughly!!!
Very polite, on time and explained everything throughly!!!
Lisa E, Ewing, NJ