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Kenmore Repair Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.8/5 (34,576 reviews)
Leaking, 21" dishwasher
December 18, 2024
Overall rating

Mr. Lu called ahead and arrived within minutes of his arrival time. I explained the problem, where I had seen the leak, how much water had dripped, and that I had not used the dishwasher since. I also indicated that a small piece of stiff plastic had detached from the door gasket. He quickly replaced it, ran the machine through a cycle while watching. The dishwasher was not leaking. He told me to watch through the next run and call if the leak occurred again.He was quick thorough and polite. Thank you.

Jean K, Bayside, NY

Great job
December 18, 2024
Overall rating

Great job, quick and clean. Gentleman were extremely nice and got the job done.

Teresita P, Belleville, NJ

Grateful Customer
December 18, 2024
Overall rating

Cornelius, was polite and courteous. He listen to what I had to say and went right to checking everything and notice my tube needed to be tighten. I also told Cornelius that the tech before him tighten something under my washer. First he made sure that my washer was washing, he lift my washer cover and notice my washer was not doing anything. It was about a month and half, when i it broke with the same sound like grinding. When Cornelius checked under my washer he notice that something was broken, he went right to work and changed and replaced the parts that were broke. I am so grateful for Cornelius for being the first tech that was thorough, checked everything and had the parts to fix my washer. I did not have to wait again. He is an excellent tech. He is great and knows his stuff. Forever A Grateful Customer

Dawn A, Ewa Beach, HI

Awesome.
December 17, 2024
Overall rating

Very helpful and professional. Would recommend. Grateful for his assistance.

Gillian L, West Palm Beach, FL

Freezer fixed
December 17, 2024
Overall rating

Work was done efficiently and explained what the problem was and how it why it was not working properly., then explained how it was resolved.

Esther O, Port Orchard, WA

John came thru for us and even late in day!
December 17, 2024
Overall rating

This Tech checked in with us to let us know schedule, was professional and efficient and quickly did our repair when he arrived.

Linda W, Bainbridge Is, WA

Kenmore Dishwasher
December 17, 2024
Overall rating

After the 4th try to get a technician to come out I found it was worthwhile because when Bernando finally came I was very pleased with the work he did. He contacted me to let me know when he would be at my house. He was very thorough with cleaning the dishwasher. It was in bad shape in many areas such as the filter was clogged and 4 other areas. I was surprised it was so dirty since the appliance was serviced yearly by Sears under the previous protection agreement. He told me there tablets available for cleaning dishwashers

Shirley T, West Hills, CA

Excellent worker
December 17, 2024
Overall rating

Jose was on time and completed the repair expeditiously. I'm back to enjoying my washer thanks to Jose.

Sharon B, Los Angeles, CA

Technician
December 17, 2024
Overall rating

Technician Denis he doing an excellent job 👏

Gertrude L, Orlando, FL

Washer/dryer repair--Tony
December 17, 2024
Overall rating

Tony is a master, totally "on it", knowledgeable, polite and efficient. Thanks, Tony!

Mark R, San Diego, CA

Average Rating: 4.8/5 (34576 reviews)

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