Kenmore Repair Reviews
Showing most recent reviews from verified customers of Sears Home Services
Owner?/McNaughton
Fred was congenial and very knowledgeable.. he took the time to explain the problem to me. He also gave me some helpful advice on what to do next time. Excellent service technician!!
Margaret M, Morgan Hill, CA
Washer service
James was very pleasant, courteous and professional. He made sure to troubleshoot and verify what the issue was and resolved it so that the washer would continue to work as expected.
Wanda A, Ruskin, FL
Sears technician
The technician was very professional and he did a great job I'm very satisfied with his work thank you very much Sears 😊😊😊😊😊😊😊😊
Wali Clark, Pennsauken, NJ 08109.
Finally fixed
Edward was very professional and finally took the time to find problem and fix it as oppose to other technician that was sent twice This took 3 service calls since October
Rachel A, Blackstone, MA
Aaron
Provided outstanding service. Great employee. Great customer service. Great job.
Barbara E, Washington, DC
Kenmore fix
Mark knew what to do right away. Unfortunately, the part was no longer available. Mark gave me a few tips to fix the problem. Will try it to see if the fix works. Thank you Mark for the good advice.
Ralph L, Washington, MI
Not sure what this is
Tyler was prompt, polite, and got the job done. Thank you
Donna O, Elmira, NY
Dryer Repair
David was great. He was prompt, examined the dryer, and diagnosed the problem quickly. He explained the issues and what needed to be done. He fixed the issues with no problems. Dryer is running great now.
Caroline D, Sussex, NJ
YCS refrigerator
The technician did a good job because he just adjusted a screw. Your customer service sucks because it took 3 days to get this appointment right including wrong address and rescheduled appointment without notifying customer. I was very disappointed in the system until yesterday when the representative was able to fix the problem with the scheduling. I appreciate the help she was able to give us and her willingness to help us out.
Camille P, Washington, DC
Washer Repair
Gilbert explained problem, and helped us clean out machine which was adding to problem. Appreciated his work and patience.
Gregory D, Anaheim, CA