Kenmore Repair Reviews
Showing most recent reviews from verified customers of Sears Home Services
The technician was great, the timing of the company sucks!
I have been dealing without a washer for two months. Thank heavens it was fixed today! The technician was great. I was called twice by the company for them to reschedule my service date. Once they said it was because the parts would not be available in time, but they showed up the next day of the rescheduling. I called to tell them I received the parts and they said I would still need to wait the two weeks to be seen again. I like the work done by the technician, but not the scheduling of the company. Probably will not renew my contract with this company.
James L, Loganton, PA
Washer repair
Mark was very professional, very knowledgeable and very personable. I appreciated his patience in explaining my problem with my washer and fixing the problem.
Jeanne P, Dayton, OH
Kenmore range control board replacement
Junny was the best! Very friendly and efficient! My repair installation was completed quickly and he made sure it all worked properly! Would definitely recommend him!!!
Richard K, Honolulu, HI
Excellent repair technician
George was professional, polite. Repaired dryer in a timely manner. Definitely give George 5 stars!
Nancy C, La Canada Flintridge, CA
5
Our repair man was on time and very courteous! He finished the installation promptly and neat!
Sharon S, Newark, DE
SUPERB TECHNICIAN
Perry was on time , very knowledgeable and identified the part I needed to order
Phil W, Jacksonville, FL
Washing machine
Tyler was great! The only reason I keep a service contract is because the technicals are great.
Deborah P, Coudersport, PA
Refrigerator repair
Andrew was polite and professional. He went above and beyond to satisfy us. His visit could not have been better
Linda A, Los Angeles, CA
Efficient and professional
Frank arrived on time, diagnosed our dryer problem quickly, and fixed it just as fast. Courteous, efficient, and professional service
Michael G, Simi Valley, CA
refrigerator door repair
Shane did a good job of repairing the refrigerator door whose lower bearing had worn out. A section of the hinge had to be replaced as well as it was a sub-assembly. He did the job quickly enough so that the contents of the fridge stayed cold. The door had to be unloaded, but those items were still chilled when returned to the repaired door.
Kenneth M, Osterville, MA