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Kenmore Repair Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.8/5 (33,627 reviews)
The technician was great, the timing of the company sucks!
November 15, 2024
Overall rating

I have been dealing without a washer for two months. Thank heavens it was fixed today! The technician was great. I was called twice by the company for them to reschedule my service date. Once they said it was because the parts would not be available in time, but they showed up the next day of the rescheduling. I called to tell them I received the parts and they said I would still need to wait the two weeks to be seen again. I like the work done by the technician, but not the scheduling of the company. Probably will not renew my contract with this company.

James L, Loganton, PA

Washer repair
November 15, 2024
Overall rating

Mark was very professional, very knowledgeable and very personable. I appreciated his patience in explaining my problem with my washer and fixing the problem.

Jeanne P, Dayton, OH

Kenmore range control board replacement
November 15, 2024
Overall rating

Junny was the best! Very friendly and efficient! My repair installation was completed quickly and he made sure it all worked properly! Would definitely recommend him!!!

Richard K, Honolulu, HI

Excellent repair technician
November 15, 2024
Overall rating

George was professional, polite. Repaired dryer in a timely manner. Definitely give George 5 stars!

Nancy C, La Canada Flintridge, CA

5
November 15, 2024
Overall rating

Our repair man was on time and very courteous! He finished the installation promptly and neat!

Sharon S, Newark, DE

SUPERB TECHNICIAN
November 15, 2024
Overall rating

Perry was on time , very knowledgeable and identified the part I needed to order

Phil W, Jacksonville, FL

Washing machine
November 15, 2024
Overall rating

Tyler was great! The only reason I keep a service contract is because the technicals are great.

Deborah P, Coudersport, PA

Refrigerator repair
November 15, 2024
Overall rating

Andrew was polite and professional. He went above and beyond to satisfy us. His visit could not have been better

Linda A, Los Angeles, CA

Efficient and professional
November 15, 2024
Overall rating

Frank arrived on time, diagnosed our dryer problem quickly, and fixed it just as fast. Courteous, efficient, and professional service

Michael G, Simi Valley, CA

refrigerator door repair
November 15, 2024
Overall rating

Shane did a good job of repairing the refrigerator door whose lower bearing had worn out. A section of the hinge had to be replaced as well as it was a sub-assembly. He did the job quickly enough so that the contents of the fridge stayed cold. The door had to be unloaded, but those items were still chilled when returned to the repaired door.

Kenneth M, Osterville, MA

Average Rating: 4.8/5 (33627 reviews)

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