Maintain Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
7.6k
Average Rating
4.9/5
Richard P
Coarsegold, CA, October 2024Very Plesant and I feel like he did a great job
Laverne C
Chantilly, VA, October 2024Very disappointed with Sears and the representative now being able to give a talk me from " other than" wait eight hours. There was no time frame. I simply asked for a morning or evening and he was unable to provide it. Very disappointing and strange policy.
Sue
Manalapan, NJ, October 2024Very professional, knowledgeable and courteous tech and apologized for the delayed service. Not his fault. Sears scheduling time was way off as my service was 8am-12pm and kept moving out the arrival time to 6pm.
Patti F
N Ridgeville, OH, October 2024I would have fixed the washer and had a new felt strap put on the dryer… BUT the labor charges were extremely high so I declined there estimate!! Three times the amount of the part! Totally ridiculous! I will not use sears repair in the future. HORRIBLY TOO EXPENSIVE!!!
Bernadine S
Saint Joseph, MO, October 2024Zackary was very good, polite, and competent. My complaint was the call center. I told the girl I needed my vent cleaned and why. She did not tell me that was not available, that someone would call me to see what I needed. She took my info and ended the call. I waited for the repairman to come and he apologized for not calling because he had just received my phone number That morning. Upon leaving he suggested an hvac company to clean the vent. Our hvac man recommended a company that does that- a personal recommendation. Luckily they could come that afternoon! Now I can do the laundry I have been waiting to do all week!!
Edward C
Carol Stream, IL, October 2024Good service and on time and very polite and had good smile
Samantha C
Ewa Beach, HI, October 2024It was great service done in a timely manner
Henry S
New Orleans, LA, October 2024Very pleasant an professional and helpful very knowledgeable about his work.
Peter S
Galveston, TX. 77554, October 2024Talked to him on the phone and he was pleasant and knowledgeable. He replaced the water level sensor switch and washer is working fine. However, the ring tones and sounds no longer work, like when the wash cycle ends, it used alert you with ring tones that it was over.
Mary T
Vly Cottage, NY, October 2024It wax really good experience, he for great job , it's a 4