4588 Virginia Beach Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Great Technician
This technician was awesome, friendly, and knowledgeable. He came earlier than scheduled and was quick and efficient.
Lenora B, Norfolk, VA
Excellent service
Aaron was professional, on time, and knew exactly what to do to fix my dishwasher. I highly recommend him!
Debbie A, Virginia Bch, VA
Dish washer repair
Pleased with service. Professional, knowledgeable, arrived on time. Explained everything clearly.
Allison K, Norfolk, VA
Very professional
Robert was polite, knowledgeable and professional. He repaired our fridge, and on both visits left the area clean. Much appreciated!
Miryana P, Virginia Bch, VA
Microwave rpr covered by warrenty.
Outstanding service. Tech was professional and knowledable. Could tell he knew his stuff. Had to wait for parts, but besides that, response time was great. Appreciate the Kenmore quality.
Renee A, Norfolk, VA
Range Repair
Seers technician was the best technician to visit my home and a long time Not only did he have the experience to repair my appliance, he was also great in conversation. thank you seers you are my appliance repair company of choice.
Walter J, Virginia Bch, VA
Kenmore Refrigerator
Robert did a great job finding my problem and fixing my refrigerator. Replaced parts in a professional and timely manner. Hope to get him back if I have another appliance issue.
Robert W, Virginia Bch, VA
Fridge repair
Great he was fast and polite. Got the job done!
Rebecca C, Virginia Bch, VA
Great Service!
Very imfromative and thorough service. He took care of todays issues.
David O, Virginia Bch, VA
Refrigerator Repair
Jonathan was excellent!! Very professional, courteous and thorough. However, I was not pleased at all with Sears customer service and placed a formal complaint with our Home Warranty Company. Cancelled appointments after waiting all day, rescheduled another date without contacting me about my availability, sent an email to recall parts that you sent before job was completed, difficult to obtain a person at the on the phone, etc. etc. etc. Your customer service and communication is beyond horrible. We used to have a Sears contract years ago and I could no longer recommend you to anyone after this experience. Took almost 3 months to complete this simple job. Thank god the refrigerator was not totally inoperable and for the one bright spot, Johnathan.
Ellen B, Virginia Bch, VA