4588 Virginia Beach Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
very helpful
Mark was very professional and explained my problem to me in terms I could understand while also training a new person. He broke down my options and gave thoughtful recommendations for how to fix my problem. Thank you Mark! We will definitely use this service again in the future. I also appreciate being able to set up an appointment online rather than having to call in.
Cameron H, Virginia Bch, VA
Sears dishwasher technician
Walter is so very knowledgeable and conscientious— he is professional and still very friendly and helpful! I know things will be done correctly when Walter is the technician!!
Richard&sus P, Virginia Bch, VA
Oven Service
Walter was professional, thorough and completed my repairs in a timely manner.
Dee Dee, Virginia Bch, VA
Excellent!
Excellent workmanship and customer service and a positive attitude! Went above and beyond, especially when answering a curious 8 year old boys questions!
Stephanie Smith, Virginia Bch, VA
Gregory T
The best service I ever had he was very helpful and knowledgeable
Harry R, Norfolk, VA
Excellent echnition,
Excellent in all he does knows his stuff , a true gentlem
Timothy F, Norfolk, VA
Service Tech
Good experience with tech, answer all my questions, very good attitude.
Calvin W, Norfolk, VA
great experience
The technicians were exceptionally professional and helpful. They explained exactly the work that was performed.
John H, Norfolk, VA
Day before Thanksgiving & he was super
Repair of a vent hood lightbulb casing etc was not functional. He Was very efficient and polite & very professional! It is employees like him that make me keep using Sears!!!
Linda L, Virginia Bch, VA
Very Good Tech, deserves more
He was on time and very professional. And he really knows his job. He deserves an award and a raise because he was working on his day off on the weekend. He also had a good attitude about his job and performing every aspect of the job from beginning to end of the job. He's very serious about his work, a very dedicated hard worker, he's setting good goals and examples to his coworkers in being a dedicated hard worker. Hopefully others can take something away from a hard worker with Sears home service. Again, please put him in for a on the spot award and a nice increase/raise. It's hard to find good dedicated workers. Every other tech kept me waiting for three months, that's not setting a good example for Sears home services. My appointment was November 11, 2023 and he was at my home on time as promised in Virginia Beach Virginia. I didn't have to sit and wait all day from 8:30 am to 5:00 pm and continue to be on hold. This is a nice man so give credit where credit is due. I'm wishing everyone a Happy Thanksgiving an a Merry Christmas and a healthy Happy New Year 2024 and I hope that Sears techs can make everyone happy by showing up for the schedule appointments and not have the customers waiting an waiting for a tech to show up for their job………………………………………………….,,,,..Thank You all for reading this long review as requested. Thank your very much…………,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,…….. ………………………. I don't know how much I have to keep writing in order for this to be submitted. I hope my wishes are carried out to the fullest and that this get in the right peoples hands and ears by helping the good tech who showed up did his job on his off day on a holiday weekend, let's honor him for doing his good services for Sears Home Services ………….. Good techs like that will find something better and or get picked up by someone or company that will appreciate him even more. ……. I'm done with this review, how much more do I have to continue to write? I've written this from my …..
Bridget L, Virginia Bch, VA