2605 Preston Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
On time.. competent.. clean
Quite a nice experience. Was earlier than I expected done sooner than I expected, and seems like the job was completed the way it was supposed to be.
Greg S, Aubrey, TX
Excellent Technicians!
Both Robert and Daeton were very competent and did a great job! Both were very service oriented and good at communicating with me on when they would arrive. The only issue I had was with the scheduling system which did not have an online option nor a person answering the phone. The only option was an automated menu system with pre-recorded messages via a phone system. Received multiple text messages asking me to confirm my appointment when it was already confirmed!!! Other than that it was a great experience!!!
Michael W, Little Elm, TX
Marc
Marc was courteous. He explained everything he was going to do and the results.
Mandy B, The Colony, TX
Thank you
Excellent service. The technician cleaned our dog hair from the back side of our dryer.
Sherrie J, Hickory Creek, TX
Gas Range oven door repair.
Very knowledgeable and friendly professional technician. I appreciate how my tech explained what he was going to do; he completed the repair then explained what he had done.
David White, Frisco, TX
Excellent outcome by a professional
Very educational during installation guiding me going forward with my efforts to take care of my machine. Cleaned the area and made sure I had no other questions regarding my machine.
Steven P, Frisco, TX
Very quick and professional
Raymond was very quick in diagnosing the problem and explaining it clearly to me and why it could not be fixed.
Milynda B, Aubrey, TX
Sears Service
Scott did show up and used 1-2 of the 4 items ordered. The refrigerator made popping noises after it was repaired. He came back and made some statement of what the noise is generated by. Polite, kind.
Donna J, Prosper, TX
B- customer experience
Overall, they did the job I needed which was repairing my refrigerator. They did miss my arrival window by over 2 hrs and didnt clean up all the mess they made after the repair was done.....but the tech did get me back up and running which I needed. I used this service twice, I'd use it again
Clint O, Prosper, TX
refrigerator repair
good job from your technician; was on time and knowledgeable..
Jamel B, The Colony, TX
