2605 Preston Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Oven repaired by Charles
Charles is a very kind & patient repairman. He also shared some good advice regarding oven usage & maintenance. Looking forward to cooking in my oven again! I'm
Laura V, Frisco, TX
Service provided by Marcus and technician #0090829 & Sears
The original service technician #0090829 as well as the follow-up technician Marcus (#0530832) both deserve 5 stars for their knowledge and professionalism. However, if I could give 0 stars to the scheduling arm of Sears Home Services as well as the extreme difficulty in navigating their auto answering service to get to a live agent I would. I'll never use this service again and probably will never buy from Sears again because of this encounter.
Michael C, Frisco, TX
Dryer repair
Did a great job. Was quick and efficient and made no mess. Excellent service.
Daniel F, Frisco, TX
Excellent Service
Collin was very friendly, and very pleased with his work today.
Shrinikeish S, Frisco, TX
Service on 8/23/2023
Scott was very professional with a smile on his face. He was on time fixed my refrigerator and left.
David P, Anna, TX
Ice maker / Freezer defrost
Micah was excellent! Located the problems, explained what was going wrong and showed me everything. Very informative and provided insights for ongoing procedures to keep things working correctly. Greatly enjoyed it! Great job!
Justin D, Frisco, TX
Fantastic
He was very helpful and Professional. He called before which was a Plus
Kimberlee G, Anna, TX
Love Sears Home Services
Technician was on time and immediately diagnosed the problem! Very prompt and knowledgeable!
Swan R, Frisco, TX
A/c
Excellent service. As promised they fixed the A/c on time, Technician is very knowledgeable. I am very satisfied with the service. I would recommend to friends and family
UL, TX
Excellent
V nice and professional young gentleman. Did a great job explaining and fixing my AC With refrigerant. It's working better. Getting there slowly. Thank you Collin
Shehnaz B, Plano, TX