6461 Eastex Fwy Reviews
Showing most recent reviews from verified customers of Sears Home Services
Job done
Like how you explain the problem and then how you took care of it
Jaime S, Beaumont, TX
Patrick was great!
Patrick really explained well what was wrong with our washer. We had to make a decision based on the cost of the repair to buy a new washer.
Phil V, Silsbee, TX
Thank You
I am writing to commend the exceptional quality of service provided by Patrick. He consistently demonstrates expertise, professionalism, and excellent customer service skills. Patrick's dedication to resolving issues and ensuring customer satisfaction is truly commendable. Thank you for maintaining such a high standard of service and for having individuals like on your team. Sincerely, Kenneth
Kenneth B, Beaumont, TX
Technician Ronald Howard's Excellent Service Performance
Ronald Howard is an excellent technician that was efficiently well equipped, motivated, skilled, and capable of diagnosing & repairing our A/C ....It is good to know there are still people like Ronald in the world that want to work for their pay, and do a honest day's work....(Without him)- based on the previous technicians who came that the A/C would have continued to be problematic causing "everyone" more time, inconvenience, and money.....Sears should consider Ronald a valuable asset to their Service Dept., and the customers who buy Sears Warranties....Sincerely, M&M McCray "customers".
Michael M, Beaumont, TX
Refrigerator repair
Mark was prompt, knowledgeable, and courteous
Katharine M, Winnie, TX
Sears home service
Thank you for sending me someone who actually knows what he's doing. Great job 👏
Susan B, Lumberton, TX
Great experience
Thomas was a very fast and thorough professional. I was very happy with the service.
Andre K, Beaumont, TX
Mr. Ronald
Very knowledgeable of what he was doing. He was very friendly in that he care about the costumer. I rate him as an exceptional technicians. And he was on time he call me to tell me he was on his way.. He also waited to speak with a representative from 2-10.
Maxine B, Beaumont, TX
GREAT SERVICE
The serviceman was very polite and great worker. Patrick was a great worker and talker. Patrick answered all my questions and worked excellent and got my washer working. Thank you. He is an awesome serviceman.
Traci Edmondson, Hull, TX
5 stars
Thomas was professional and fast at finding my problem! Highly recommend his service to all! A&E Sears Service was prompt in scheduling my service appointment on my fridge so I didn't loose any of my food!
Pam P, Beaumont, TX