3871 S Cooper St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Service
Marcus was excellent. He was able to provide me with detailed feedback regarding my washer and dryer.
Michael F, Mansfield, TX
Bradley review 6-14-24
On the first trip, Bradley waisted no time finding the issue. He continued working while answering questions. We had to order and wait on a part. On the second trip, Bradley did a good job replacing the part, he was quick. He tested the washer and briefed me on foreseeable issues. He asked me if I had any questions before he left. He did a great job.
Jose G, Arlington, TX
Great Guy
Very experienced professional sweet technician. Came with questions left w completed results!
Saravari P, Waxahachie, TX
refrigerator repair
Marc is very professional after diagnostic, he know exactly what need to be fix to resolved the issue.
Mathew V, Cedar Hill, TX
Worry Free
Wayne was very professional and courteous. He explained everything, provided pictures, and gave a quick estimate. I will definitely use their service again.
Mark G, Kennendale, TX
Awesome experience
Robert was amazing! So kind, professional and quick. He seemed knowledgeable on the type of failure we had and confident that his repairs would last us. 10 starts for Alberto!
Hillary L, Midlothian, TX
Respectful and Communicative
Phillip called us one stop before and when he was on the way. He showed us the issues and fixed them. Cleaned up any mess before leaving.
Maulesh T, Grand Prairie, TX
Washer service call
Service agent arrived as scheduled and checked my washer. Reported he would contact Choice with parts needed but then Informed me we needed to replace waher and would send me a figure in settlement. Brad explained the procedure and assisted me in completing payment for service. Very kind. Thanks
Juanita M, Waxahachie, TX
Review
Excellent customer service and knowledge of my product
Tony B, Grand Prairie, TX
Kevin repair of my refrigerator/freezer
Kevin was on time, very personable and got right down to diagnosing the problem and even had the critical part with him. It was a real pressure to meet with him and ha e my problem solved in a short period of time. Otherwise I would have purchased a new unit. The scheduling over the Holiday weekend was a plus sad solidified my trust with Sears, a company my ancestors trusted.
Michelle H, Red Oak, TX
