3871 S Cooper St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Great value and technician
Very professional knowledgeable about the product while explaining the steps. Also friendly and positive.
Reggie J, Desoto, TX
Washer repair
He was knowledgeable and answered all my questions. He was very friendly!
Rebecca D, Arlington, TX
Refrigerator Repair
Loved loved loved our technician. He was timely, hospitable, knowledgeable, and got the job done.
Tremayne M, Waxahachie, TX
Brent was great, Sears overall sucks
After being home all day Monday bc the time frame was 8a-5p, I get notified at 3p that their system was down, so they couldn't come out. I was the last person on the schedule, so I should've been scheduled for first thing Tuesday imo. But that's not how Sears works. It was Friday before they could schedule me again, so our freezer was out an entire week before they got here. I called Sears bc it's a Kenmore product, and I trusted them. Not anymore. You don't treat loyal customers like that. I'll call someone local next time.
Nonnie, Keene, TX
Customer Service
Great and friendly service. Sears team knew exactly what the issue was without tearing apart my bottom oven. Parts were ordered l, delivered and only took 15min tops to get it back working.
David P, Desoto, TX
Marcus is very nice
Marcus is a personable, pleasant repair technician. He spent time working with the appliance to be sure it was working properly despite the swishing noise our 16 year old dryer was making. I trust his judgement.
Ron L, Arlington, TX
My refrigerator
Excellent service fast and on time very knowledgeable just good service
Gregory C, Dallas, TX
Great service by Alberto
Alberto was knowledgeable and thorough in his work. Appreciate his help!
Glen M, Desoto, TX
Absolutely professional & friendly!!
Harold is very knowledgeable & took great care to do our repair in an efficient manner!! Would highly recommend him for service!!
Beth W, Grand Prairie, TX
Owner
He was professional, polite, knowledgeable and efficient. You're lucky to have him as an employee.
Carol L, Itasca, TX
