2811 Dekalb Pike Reviews
Showing most recent reviews from verified customers of Sears Home Services
Professional
Professional
Shreyash M, Phoenixville, PA
replacing timer on dryer
Technician was fast and courteous, and was on time. Thank you
Katherine F, Phoenixville, PA
Microwave Repair Service
Joseph was very knowledgeable and professional. He fixed my microwave in less than 20 minutes. I was very happy with his service. Thank you.
Madhusudhan P, Ft Washington, PA
Great job
Came at a good time and did his work very professional good job
Melvin M, Collegeville, PA
Service on washer
Jules did a very thorough job installing the board for my washing machine. So far it's been working but experiencing A good bit of time period between cycles. I highly recommend him as my repair technician thank you
Theresa D, West Norriton, PA
Services Provided by Esaus H
Professional and polite. Arrived on time according to the schedule.
Paul C, Collegeville, PA
Good Tech
Our tech was thorough, polite and knowledgeable. He quickly identified and fixed our issue. Our only minor comment is that instead of knocking on our front door, he walked into our garage and knocked on our laundry room door. It startled us a little. Would just suggest techs be a little more professional and use the front door.
John, Schwenksville, PA
Never showed up and charged me!
Absolutely horrible customer service can't get in touch with anyone in the US and they didn't even show up for the appointment! And then the kicker they tried to charge me!
Jennifer L, Collegeville, PA
Customer service response - We appreciate your time in evaluating your most recent Sears experience. We regret learning that your service experience was not what you had anticipated. We value all member input, and we'll let our service team know about your experience.
Sears Home Services on October 09, 2024
Review of Jesse's service
Very polite, cordial and to the point service. Good to have similar quality servive tech., an asset to Sear"s business.
Korah M, Bryn Mawr, PA
Customer service response - Dear Customer, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on October 01, 2024
No service
Bunch of crap. Still refusing to work on it since it not hooked up but they took it apart not hooked up. Sears is getting worse than ever on customer support
Roger E, Norristown, PA
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on August 09, 2024
