2811 Dekalb Pike Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.8/5 (191 reviews)
Awesome job
March 10, 2025
Overall rating

Stephen did an excellent job of troubleshooting the issue and getting it resolved with very little interruption. He was on time and explained each step of the service process.

Mike V, Schwenksville, PA

Kenmore Dryer
March 08, 2025
Overall rating

Jules arrived on time Friday. For a reason unknown, the repair person scheduled for Thursday was a no show. I was not notified until 6pm Thursday that I needed to reschedule. Jules was on-time, professional and fixed the dryer problem. I appreciated his help. Thank you. Note: When Sears says the technician will arrive (ie on Thursday), I changed my schedule to accommodate Sears. It's frustrating when the repair person doesn't show up.

Joyce F, Kng Of Prussa, PA

Jules
March 07, 2025
Overall rating

Knowledgeable, friendly, explains everything very well and would recommend him to come back, if needed.

Barbara M, Norristown, PA

What do you mean "Review title?"
March 05, 2025
Overall rating

Tony was very competent and knowledgeable and especially eager to be helpful. Please send him again for my next service call. Thank you.

Paul R, Norristown, PA

Technican
March 03, 2025
Overall rating

Mr. Esaus worked effortlessly to find the problem with our heater and order the necessary part. He was very respectful. Thank you.

D.J., Plymouth Mtng, PA

good
March 02, 2025
Overall rating

scheduling was a little rough it took 4 visits other than that ok no issues renford seemed to resolved the problem all is good thanks

Winnie D, Trappe, PA

Refrigerator repair
February 25, 2025
Overall rating

Scheduling was great. Mark arrived on time and solved problem. Very happy with sevice overall.

Randi, Wynnewood, PA

David is the best
February 20, 2025
Overall rating

He's the best at what he does. Looks out for the customer's concerns.

Kenneth S, Bryn Mawr, PA

high quality performance
February 17, 2025
Overall rating

so nice, on time, got it done with no fuss or mess. he was a pleasure to have in our household

Lori d, Gilbertsville, PA

Repair over
February 17, 2025
Overall rating

Arrived on time, explained what was wrong, fixed it. Pleasant.

Diane C, King Of Prussia, PA

Average Rating: 4.8/5 (191 reviews)