2811 Dekalb Pike Reviews
Showing most recent reviews from verified customers of Sears Home Services
Dave riner
Excellent quick friendly would recommend him highly looking forward to future work thanks
David Riner, Gilbertsville, PA
Jason Washer fix
Great job. New valves installed.Cleaned up and ran to test work done. 5
Jim K, Royersford, PA
Service
George was friendly, professional, gave great advice, and solved our problem
Dan M, Radnor, PA
Very Good
When the the technician, Ken, arrived to analyze the dishwasher's problem it didn't take him very long to determine that it needed a new pressure sensor and he ordered it to arrive in a week for him to install. The repair appointment was was made but rescheduled twice. When Ken, the technician, did arrive he was gracious, outgoing and very professional as he was on the first appointment while installing the part quickly and efficiently. He ran the machine through a couple of cycles to insure it was working properly with the new part! Ken is a knowledgeable technician that represents Sears extremely well!
Ken R, Royersford, PA
david bay is the man
david bay came to service this same snow thrower shortly after i purchased it in 2015 he was great not only did he fix the problem he suggested the fuel to use he made sure i had a complete understanding of the snow thrower he is a keeper and an asset to your organization he is second to none
Anthony D, Trappe, PA
Jesse is a 5 star technician.
Jesse knows his trade. Excellent service technician. Five star all the way. Kind and respectful.
Karen G, Norristown, PA
Refrigerator repair
Ordered the correct parts, repaired in timely manner and explained the problem.
Rupinder W, Collegeville, PA
Dbl Oven Repair
Your service men were absolutely the kindest gentleman. I had a good experience.
Marilyn G, Blue Bell, PA
Icemaker replacement
Jesse has been very punctual and knowledgeable. Great service!
Howard F, Trappe, PA
fridge/freezer
Jesse is wonderful as he imparts knowledge and trust. Scheduling is horrible! My fridge/freezer quit working. An emergency call took over a week for someone to be scheduled, then no-show; another few days and Jesse came. That was almost two weeks without my fridge/freezer. A college-size fridge was found and loaned to me, right before that repair, but not big enough to hold food for meals; another expense. Jesse got the f/f running, but was concerned about the condenser. Appointment was scheduled August 27 - it happened today/September 12. If Sears staff cannot make a scheduled appointment - for whatever reason - they should be rescheduled right away - not have to wait another two weeks. We adjust out schedules and sit home all day, only for it to be a waste. This is not Jesse's fault, but he and other technicians hear the customers' frustration. After six weeks, I can finally return the loaner to its owner and do some real food shopping. Thank you Jesse!!!!
Jane T, Oreland, PA
