2811 Dekalb Pike Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.8/5 (191 reviews)
Repair review for Mark
February 13, 2025
Overall rating

Mark is professional, knowledgeable, and personable. He explained what was needed and why, and answered all my questions. He is a credit to your team.

Jane T, Oreland, PA

Great
February 11, 2025
Overall rating

Great Technician. Mark was very Friendly and Professional. Mark's arrival time was spot on !

Rosemary S, Norristown, PA

Excellent
February 06, 2025
Overall rating

Mark diagnosed the problem fast and fixed and cleaned up well.

Beth L, Wynnewood, PA

5
February 03, 2025
Overall rating

Steve was thorough identifying the appropriate parts for our stove. He had anticipated and ordered the parts in advance. He was also very personable and friendly professional technician.

William J, Norristown, PA

Snowblower repair/lawnmower tune up
February 03, 2025
Overall rating

He was very knowledgeable, helpful and efficient! Arrived on time and was courteous.

Mia M, Wayne, PA

Thank you Jules
February 01, 2025
Overall rating

Who cannot love an admire a truly professional dedicated genuine and soul. Not only did Jules fixed our washing machine he also enlightened us on proper maintenance which we neglected out of ignorance. Jules was nice enough to also provide maintenance for our dryer and now both are working wonders. Thank you

Olga M, Philadelphia, PA

snow thrower Service excellence
January 11, 2025
Overall rating

my units service contract expires this month and Sears won't renew it. Dave hourly fine tuned my 2o year old unit fixed a couple safety hazard issues and told me how best to operate it. He told me how to get out of warranty service next year

Leon M, Plymouth Mtng, PA

Great
January 10, 2025
Overall rating

Jules is great- Sears awful customer service process w not enough techs puts these guys in tough spots. He is always upbeat and wants to efficiently complete a job - he needs a raise

Dan Y, Collegeville, PA

Washing machine service
January 04, 2025
Overall rating

Jules did a great job! After waiting 7 weeks I was happy to have my washing machine up and running! Thank you Jules.

James P, Collegeville, PA

Stove top repair
December 16, 2024
Overall rating

Joseph was knowledgable, personable technician. he gave advice on how to get our stove repair completed through a third party.

Marie B, Ft Washington, PA

Average Rating: 4.8/5 (191 reviews)