3505 Capital City Mall Dr Reviews
Showing most recent reviews from verified customers of Sears Home Services
Excellent job
Good communication and dedication to your service, very organized
Sylvia M, Camp Hill, PA
Refrigerator
John was professional. He explained everything that he was doing on the diagnostic and repair phases. Currently though, the freezer STILL doesn't make ice though.
Randolph E, Camp Hill, PA
Great technician
Excellent help. Found the problem quickly. Gave proper and important information. Glade he took the time to help me and my family out. 5 stars bro.
Daniel F, New Cumberlnd, PA
Washer & Dryer Repair
So happy everything was able to be repaired the same day. So far, so good everything is working again. Jebadiah was so nice and very professional.
Lori J, Mechanicsburg, PA
Dish washer service
Very nice and knowledgeable
Jonathan B, Camp Hill, PA
Excellent service
Was prompt after he messaged me he was on the way. Able to diagnose the problems right away and gave me advice as to how to keep the problem from happening again. Pleasant and professional.
Margaret C, Camp Hill, PA
Technician
Did not have to perform any work because it was not a waterline to the icemaker. It was another waterline from the refrigerator to the house waterline.
Cozy T, Steelton, PA
Service overall
The technician was fine. Your system of scheduling and making people take days off of work is totally unacceptable. It took 3 attempts to have him show up. Twice he never showed at all let alone in that RIDICULOUS 8-5 window. You show ZERO respect nor any Considerationl for people's time. The most frustrating aspect is that there is no person to speak to nor vent frustration. You hide your lack of concern through automated scheduling and non human interaction. Your system flat out sucks but unfortunately that's the state of the American work force and customer service in Joe Biden's America. On a scale of one to ten, your service rates below zero.
Nick G, Lewisberry, PA
on time
on time with good communication
Joan H, Wellsville, PA
Refrigerator Repair
Did a good job and cleaned up after himself today
James B, Dillsburg, PA
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on May 24, 2024
