3505 Capital City Mall Dr Reviews
Showing most recent reviews from verified customers of Sears Home Services
Outstanding, caring service!
Every aspect of this service visit was excellent. James was cordial and quickly diagnosed the likely issue. He even advised at what point it might be better to consider a replacement as compared to repair. (Fortunately repair in our case was a worthy option) IMO, a fair price for the labor/parts involved. Thanks to James for a very professional experience!
John W, Camp Hill, PA
Service call AC
The service tech was great. He diagnosed the issue quickly and provided a solution. The cost was a surprise. The customer service rep on the phone referenced the cost of the diagnostic service. When pressed for a cost of the service call the customer service rep would not give a straight answer. This is very misleading with the final bill significantly higher than anticipated. I feel the customer service rep that scheduled the appointment was disingenuous.
Lyle M, Camp Hill, PA
Profile Wall Oven service representative
John was extremely knowledgeable and helpful. In addition to resolving our issue he provided insight to various features of the Profile Wall Oven which we were not fully utilizing. As an example, he gave us a tutorial and demonstrated the use of the steam cleaning and convention baking options. He explained how both of these would cut down on the time required to complete each cycle and reduce the energy costs associated with both operations. Many thanks and kudos John.
Bruce B, Dillsburg, PA
Fridge fix
Vincent fixed a clogged pipe/valve in my fridge and my freezer no longer leaks into my fridge. So thankful for his help and expertise!
Mackenzie M, New Cumberlnd, PA
Washer and dryer preventative check -up
Jebadiah was very friendly, professional and informative. Excellent customer service!
Pam S, Mechanicsburg, PA
Prompt & Courteous Service
It was very nice to get a same day appointment! It didn't take long for John to diagnose the problem and provide me with very valuable information so that I could make an informed decision moving forward.
Karla R, Steelton, PA
Owner
Very professional ,helpful ,friendly and knowledgeable
Issaka A, Carlisle, PA
Thanks
Quickly diagnosed the problems and cleaned the cooling elements. Then provided tips for preventing future issues.
Karen W, Camp Hill, PA
Top notch tech
John was very knowledgeable and took the time to explain everything he was doing. He was also very kind, careful and kept everything clean around him. He diagnosed quickly and resolved the matter as planned. Top notch service!
Dan N, Camp Hill, PA
Excellent
John was professional, explained what he was doing and completed the job in no time.
Michael W, Mechanicsburg, PA
