3505 Capital City Mall Dr Reviews
Showing most recent reviews from verified customers of Sears Home Services
Washing Machine balance problem
John was very helpful and thorough with explaining what problem was. Took the time to show everything he was looking for and how to adjust in the future. We definitely have John back in the future if anything would go wrong. We appreciate his time and his professionalism.
Brandon B, Ettzrs, PA
Customer satisfaction
Excellent service on both occasions and well knowledgeable on what he is doing.
Walter W, Camp Hill, PA
Washer repair
Fixed my washer and now it works. What's better than that?
Joy W, Dillsburg, PA
Great guy
He is the best technician for my washer and dryer. Highly recommend.
Judy H, Enola, PA
Repair washer teck
He was very respectful and helpful. He figured out the problem ordered the part and returned and fixed the problem. I am very appreciative
Phyllis B, Carlisle, PA
great service
John took the time to explain what he was doing, showed us the materials that needed replacing and explained how to ensure proper cleaning and maintenance of the washer and dryer. We are very pleased with the service.
John K, New Cumberland, PA
Oven repair or replacement
Gave options from repairs to replacement giving me the ability to decide what worked best for me.
Alison S, Camp Hill, PA
Very Helpful
John figured out what was going on with our refrigerator and took the time to explain it to me. Felt very confident in his ability and he earned my trust.
Richard B, Mechanicsburg, PA
A real professional
John arrived on time. He was dressed appropriately and went about fixing the washing machine in a professional manner. He tested the machine before leaving making sure it was working properly.
Marc G, Mechanicsburg, PA
Blackout in the oven
The oven light socket needed replaced. AI contacted me soon after scheduling for service to further investigate the problem and ascertained that the service vans were not stocked with that part. The part was here waiting for Jed to replace the socket. He was not satisfied with the repair until he found a root cause . Once a root cause was determined he put the stove back together, reset the clock, and got my signature.
Richard W, Carlisle, PA
