3505 Capital City Mall Dr Reviews
Showing most recent reviews from verified customers of Sears Home Services
Jeanette Hoover
We will see if it works. They say it's fixed after being out multiple times.
Tim H, Etters, PA
Customer service response - We apologize for the difficulties your recent service has caused. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on September 20, 2023
Zero satisfaction (actually negative)
Your app said the technician was at my home. He was never there. This is the fourth scheduled service and the fourth time that a technician did not post. And the 3rd time I was never given notice.
Robert Shuster, Camp Hill, PA
Customer service response - Dear Robert thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on May 30, 2024
Delayed repairs on both appliances ?
It's been mid January since I requested a repair for our washing machine. As of today, the repairs have not been completed. That's not very good service. We're having a similar problem with our refrigerator. Let me ask you a question. What do you call good service?
Jim Holder, Enola, PA
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at {{[email protected]}} . We look forward to hearing from you.
Sears Home Services on March 12, 2024
