5000 Great Northern Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Wonderful Service!
James did a great job of repairing our refrigerator! Nicely done... Thank you!
Bob H, Avon, OH
Kenmore
Good experience with James the tech. Not the outcome we wanted however he did a good job.
Nathaniel C, Westlake, OH
Grading Service
First: my last name is O'Connor not Connor Secondly: Tim promised call backs, never got one Dave was great by the way Third: we wasted 2 days 8 to 5 due waiting for his call 4th: I'll never use your company again
Joseph C, Bay Village, OH
Dryer repair
Efficient in quickly solving the problem.
Glenda S, Cleveland, OH
LG refrigerator repair
James was great. He called early in the day to provide a narrowed window of his arrival time. He then called again to give me his 15 minute arrival time. His work was efficient & completely solved the repair issue.
Dan E, Rocky River, OH
Excellent service
Very respectful of our time. Called prior to arriving to let us know. Worked diligently to get the job done. Seemed very knowledgeable and accomplished the repair within the time frame he said it would take.
Kim K, North Olmsted, OH
Great Service
Timothy was on time , prompt , and very informative on exactly what was going on with my refrigerator. Would definitely recommend and use your service again .
Karl Z, Olmsted Falls, OH
Great job
He knows his stuff! Fast and friendly and a pleasure to work with
John G, Olmsted Falls, OH
Repair Service
Service Technician James B was very effective and professional. He fulfilled our expectations. Competent and courteous. However, your heavily automated communication system was difficult as it lacks the opportunity for two-way live communication to resolve unplanned issues. Not customer friendly.
Richard N, Olmsted Falls, OH
Friendly, competent repairman
Allen was very prompt arriving. Diagnosed the problems promptly. Was very friendly and informative.
Marvin S, North Olmsted, OH
