5000 Great Northern Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Fast thorough and accurate
David arrived at my home - introduced himself - listed to my concerns - inspected my washer and diagnosed the problem. Then quickly repaired and gave me advice going forward. He then suggested my dryer be serviced while he was here. In doing so he discovered the vent was split and leaking! I am very grateful for his due diligence and feel co dude y my washer and dryer are in good working order now.
Theresa C, Lakewood, OH
Wonderful help
Straightforward, experienced, identified the issue and repaired rapidly. Professional and friendly.
Michael C, Bay Village, OH
Frank
Frank was on time, thorough, and friendly. We would recommend him.
Judy&Jeff C, Rocky River, OH
David
He was polite and efficient. Explained the problem well.
Andrea G, Avon, OH
Freezer repair
James arrived on time and communicated prior to his visit and during very well. He fixed our problem in a timely manner. I hope his diagnosis of the problem was correct. Looks good so far.
Anthony G, Rocky River, OH
Refrigerator issue solved
David was wonderful. Very knowledgeable and helpful. Happy that he was my technician today!
Antonietta B, Westlake, OH
Repair Technician
Dave was excellent. Explained what was wrong and promptly fixed it.
Wendy L, Westlake, OH
Pleasant and efficient
Very nice respectful service man, quick to determine problem and explain what was wrong!
Rosalie H, Bay Village, OH
Excellent service
Dwight is a courteous and knowledgeable technician. He was very polite, adept at explaining the issue and finding the correct fix. He even took the time to explain how to prevent the issue from repeating itself. I highly recommend him and will request him if needed in the future. I wish there would have been a place on the receipt to leave a tip .
Jeremy J, Westlake, OH
Repair
Fix the appliance and made sure it was working
Faye B, Lakewood, OH