5000 Great Northern Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Oven
Excellent, Professional and Friendly service was provided during the service call.
Karen A, Westlake, OH
Sears Service
David was polite and professional. He completed the service quickly and left his work area spotless. Thank you!
Rob W, Avon, OH
Timothy was a very informative tech. I wish my phone didn't block his phone calls, then I would have known you don't do LG refrigerators compressor repairs.
Margie K, Lakewood, OH
Timothy's Expertise
Tim was probably the best service technician that I've ever worked with. His level of expertise and experience was evident from the moment he began our appointment. His insightful conversation was very much appreciated. On top of that, our issues were solved. If I ever need another service call, I will be asking for Timothy! Great job!
Tim D., Bay Village, OH
Great
Great job knew is stuff. He explained everything. Great customer service!
Edward G, Rocky River, OH
Samsung dryer repair
Frank did an excellent job troubleshooting and repairing our dryer. A true professional!
Chuck W, Olmsted Falls, OH
Refrigerator repair
He was efficient, came on time and fixed the problem.
Letitia K, Olmsted Falls, OH
Ice maker problem
Timothy seemed very knowledgeable and was very helpful. Although the ice maker still doesn't work he was able to advise me as to what needs to be done and gave me all of my options to think over and diside my best option. I would definitely recommend him to anyone having appliance problems.
Clem S, Olmsted Falls, OH
Dryer
Frank was honest and upfront about everything. Communicated well. Got the job done quickly. Highly recommend Frank. On a different note, I will never use Sears to repair appliances ever again. The amount they charged for labor and parts was on the verge of insanity. Absolute rip off. Will NEVER use Sears again.
Brendan C, Bay Village, OH
Friendly and efficient
Thanks for the quick repair and helpful tips. Great job once someone finally got here.
Alan A, North Olmsted, OH