1400 Union Turnpike Reviews
Showing most recent reviews from verified customers of Sears Home Services
RESOLVED
good knowledge and good work done. friendly and helpful.
Yadina A, Hollis, NY
Dishwasher
Jahmell actually didn't do anything he just explained that I need to clean my dishwasher and run a few cycles with it empty. I will give that a try but if it doesn't work, I will call back for another service appointment
Matthew B, Whitestone, NY
Good experience
Jahmell, at no fault of his, was unable to figure out what was wrong with the pilot lights on all four burners because they were working when he came. He checked a number of areas before leaving.
Joyce D, Douglaston, NY
So So
He wasn't to friendly or communicative, just did the job.
Beverly C, New Hyde Park, NY
Glad the work is done
Don't expect pleasantries, but he completed the task and for that I am appreciative.
Symone E, Flushing, NY
Replace washer to proper location
The washer needs to be replaced to where it was. Each time the repairman came after five pm. No wonder. I paid lots of money for this repair🥲 you had too many calls for one day . I want the machine replaced and would like to be sure it works properly and it was cleaned . I expect a call tomorrow 9175735356. Sears always had terrific repair service.
Bernice S, Floral Park, NY
No ice comes through.
Hello, my refrigerator still can't make ice. The technician came to fix Thursday he said it will come through in 24 hours when he finished but didn't see any ice so far.
Aliy L, Hollis, NY
Customer service response - We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on September 30, 2024
Refrigerator
Service no good He did not do anything on this trip.
Jaiwattie B, Hollis, NY
Customer service response - We are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at [email protected] with your name, address, and phone number associated with your account. Thank you.
Sears Home Services on August 15, 2024
Sears
No a nice person. Never send him to my house again
Marlene C, Flushing, NY
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your We full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on July 25, 2024
Worst service
They keep coming back to fix my AC, never fixed the problem. Every time technian comes, he says he fixed my AC and everything is fine. As soon he leaves. AC stops working. He already came twice this year and six times last year. It takes 2 weeks to get new appointment and I brought 5 years protection plan from them and I am stuck. 2 years without central AC.
Mohammad R, New Hyde Park, NY
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on May 29, 2024
