344 Jacksonville Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Great service
They are friendly and explained everything well. They made sure I understand everything
Victor I, Beulaville, NC
Great Service
Technician was on time. Diagnosing the problem within minutes and had the problem fixed within 15 minutes. Very knowledgeable and professional.
William J, Swansboro, NC
Great job of fixing my Dryer
Thomas the tech knew exactly what to do to fix my dryer heater. Took him a few minutes to take apart the dryer and test the heat wires and found the one that wasn't working and went to pick up the item and return to replace the non working wire and now I have heat. Thank you Thomas, great quick job.
Rebecca L, Jacksonville, NC
Dryer repair
Ken called to let me know he was on his way, arrived right on time, quickly diagnosed and repaired the problem and cleaned everything afterward. Friendly, professional and efficient.
Christopher L, New Bern, NC
Home owner
Great job! Explained my need in detail, very professional, and conducted himself as a good representive for his work and Sears.
Harvey P, New Bern, NC
Dishwasher diagnosis
Thomas was very polite and helpful. He is a credit to your company
Jim M, Beaufort, NC
Service
Thomas was wonderful. Very professional and thorough.
Sheila A, Atlantic Bch, NC
Dishwasher repaired
Outstanding customer service and highly experienced. Highly recommended. Outstanding five stars
Ricky Maury, Richlands, NC
Great Technican
Although I waited since July to get my air conditioner fixed, I am thankful for the outstanding service provided today by your Technician. He is very professional and knowledgeable. My air condition service is working which means my health will improve. I recommend that this Service Technician be given an award for outstanding service. The Robots were driving me away, because of the Technician's professionalism, I remain a Sears customer. Thank You and have a nice evening. Patricia Thank you and have a wonderful evening. Patricia Allen
Patricia Allen, Trenton, NC
Quick and efficient
Michael was always happy and positive, and worked quickly and efficiently. He was also very knowledgeable and explained the process.
Natalia G, Camp Lejeune, NC
