1 Chesterfield Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
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Efficient, quiet while working within his job, left everything clean and put back.
Jack K, Manchester, MO
Head of household.
John was professional, courteous, and knowledgeable. He provided information on what needed to be done and why. He cleaned the work area after completing his repair work.
Arlan M, Lonedell, MO
Washing Machine
John was pleasant, knowledgeable, and fixed my problem. Thank you!
Carol N, Saint Clair, MO
K Jai Moorthy - I'm not sure I understand this question.
experience has been generally positive lately. One year ago the experience was terrible in terms of scheduling appointments for maintenance and we had a horrible experience when our washer broke down. After waiting for 2 months and dozens of calls, we finally gave up and bought a new one.
Kjpn M, Ballwin, MO
Best guy
Very helpful gave a lot of extra information and was able to see the problem with the fridge.
Kaytlin H, High Ridge, MO
Very satisfied with service.
I called Sears to replace battery in my garage door opener. Andy had the battery on the truck and replaced it in minutes. Very satisfied with service.
Catherine P, Ellisville, MO
Great service.
Timothy was pleasant and easy to work with. He recognized our problem quickly and offered a solution. He was a pleasure to work with.
Ryan H, Wildwood, MO
GE dishwasher
The technician was great, he worked quickly to resolve our issue. The motherboard went out, we had to wait a couple weeks for the parts to come in and to get a technician out.
Tawny D, Catawissa, MO
Andrew
Excellent service from Andrew. On time and prompt and very responsive.
Roger T, Manchester, MO
Ok
He tried to tell the person at my house he was only there to fix the water line when they tried to explain the situation and would not let them finish. I had put in the description of my report that it was ice machine that wasn't working. He didn't even look at that. He then stated that he would look at the water line himself because the technicians didn't always know what they were talking about when they filled in the repair request. He was rather arrogant, not wanting to even listen to what I was trying to say, and he spoke negatively about other employees.
Rebecca, St. Louis
